Service Customer Care Rep
Crown Equipment CorporationRole Overview
Crown Equipment Corporation is hiring a mid-level Service Customer Care Rep. This is a full-time role in Colfax. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Location:
Colfax, NC, US, 27235
Company Description
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
- Process incoming calls from both Crown customers and Service Technicians
- Dispatch technicians
- Enter technician payroll hours
- Process parts and service billing
- Create daily work orders
- Maintain records and files
- Assist other departments as needed
Minimum Qualifications
- Less than 2 years related experience
- High school diploma or equivalent
Preferred Qualifications
- Excellent phone skills
- Good communication, organizational, math and computer skills
- Experience with Microsoft Office
- Leadership skills, technical experience and knowledge a plus
- Ability to multitask
Work Authorization
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation And Benefits
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: Greensboro
Job Segment: Customer Service Representative, Warehouse, Customer Service, Sales, Manufacturing
About Crown Equipment Corporation
Crown Equipment Corporation
crown.com
1 other open role at Crown Equipment Corporation on TryApplyNow.
Frequently Asked Questions
How do I apply for the Service Customer Care Rep position at Crown Equipment Corporation?
Use the Apply button above to submit your application directly to Crown Equipment Corporation. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Service Customer Care Rep position at Crown Equipment Corporation located?
This position is based in Colfax. Crown Equipment Corporation has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Service Customer Care Rep at Crown Equipment Corporation earn?
Crown Equipment Corporation has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Service Customer Care Rep role at Crown Equipment Corporation posted?
This role was posted on April 30, 2026 (61 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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