Daily Responsibilities:

Describe a typical ‘day in the life’

Key Responsibilities:

• Collaborate with the IAM Application Onboarding Team to integrate applications across IAM platforms (ServiceNow, SailPoint IIQ) in alignment with IAM strategy
• Facilitate end-to-end onboarding success by working with business partners and application teams across the enterprise
• Conduct requirements discovery, analysis, and review with diverse stakeholder groups; document onboarding requirements and develop technical specifications
• Ensure all solutions comply with organizational standards and identify/report security risks accordingly
• Participate in all testing phases (DEV, SAI/UAT, PIV), including creating test case scenarios and supporting test case development
• Partner with cybersecurity, compliance, and business stakeholders to ensure solutions meet regulatory, security, and operational requirements
• Analyze current onboarding processes and recommend efficiency improvements; implement solutions to streamline operations
• Provide consultative support on compliance, ad-hoc requests, and process optimization as needed

Project Name(s), if applicable:

N/A – to assist with BAU onboarding requests (SailPoint and ServiceNow)

Required Technology/Software Knowledge:

Please refer to technologies outlined in the must-have section below

Must-have Skills/Experience/Education:

• 2–5 years of strong experience onboarding applications to IAM services such as SailPoint and ServiceNow
• Bachelor’s Degree/College Diploma in IT, Computer Engineering, Business Administration, or Information Security with demonstrated IAM experience in a large organization, preferably within a financial institution
• Proven cross-functional collaboration and negotiation skills
• Excellent written and verbal communication skills
• Ability to independently manage, prioritize, and execute tasks with minimal direction

Nice-to-have Skills/Experience:

• Familiarity with Agile methodologies and tools, including Jira and Confluence
• Data analysis and reporting skills
• 2+ years’ experience with other IAM services (CyberArk/Entra ID), and experience with automation

Soft Skills:

• Demonstrated ability in written and oral communication skills along with strong presentation skills
• Ability to determine the information and communication needs of stakeholders and projects
• Strategic thinker with strong organizational, project management, and time management capabilities
• Proven cross-functional collaboration and negotiation skills
• Ability to independently manage, prioritize, and execute tasks with minimal direction
• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling multiple tasks and deadlines simultaneously

The expected base salary range for this position is $60 – $65 per hour, depending on experience, skills, and internal equity.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location.

For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.