Role Overview
Clean Charm is hiring a mid-level Guest Relationship Manager - Hotel. This is a full-time role in Maharashtra. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Primary Purpose
To engage with guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.
Major Skills And Accountabilities Of Position
- Should have proficiency in MS Office, able to navigate through Company systems, Calm, efficient, and organised with great attention to detail.
- Should have excellent personal presentation and communication skills.
- A passion for delivering exceptional levels of Guest service
Duties and Responsibilities
- Checking guest arrival reports in advance of VIP Guests, check-in and coordinate with Housekeeping on room allocations.
- Welcoming guests, handling special room assignments and serving as an escort to the guest room.
- Ensuring all rooms meet the highest quality standards and include all requested amenities before guest arrival.
- Managing the Guest Relations Desk in the hotel lobby.
- Serve as the main point of contact for guests and ensure hotel departments are fully briefed on Guest requirements.
- Being updated on hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
Experience And Qualifications
Should be a Hotel Management Graduate or equivalent.
Experience in hotel, leisure with experience of 3+ years.
Previous experience in a similar role
Minimum Qualification : Should be a Hotel Management Graduate or equivalent.
Accommodation provided
Pay: ₹50,000.00 - ₹65,000.00 per month
Benefits
- Provident Fund
Application Question(s):
- Are you comfortable relocation to Lonavala?
- What is your salary expectation?
- When can you start?
- Where are you currently located?
Experience
- Guest relations in 5 star Hotel or relevant: 2 years (Preferred)
Work Location: In person
Frequently Asked Questions
How do I apply for the Guest Relationship Manager - Hotel position at Clean Charm?
Use the Apply button above to submit your application directly to Clean Charm. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Guest Relationship Manager - Hotel position at Clean Charm located?
This position is based in Maharashtra. Clean Charm has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Guest Relationship Manager - Hotel at Clean Charm earn?
Clean Charm has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Guest Relationship Manager - Hotel role at Clean Charm posted?
This role was posted on April 13, 2026 (64 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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