University Enrolment Advisor, Hyderabad

<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">This position is with <a class="notion-link-token notion-focusable-token notion-enable-hover" href="https://www.cialfo.co/about-us" data-token-index="1"><span class="link-annotation-unknown-block-id-1056885267">Cialfo</span></a>, one of the brands under&nbsp;<a class="notion-link-token notion-focusable-token notion-enable-hover" href="https://www.manifest.inc/about-us" data-token-index="3"><span class="link-annotation-unknown-block-id--574351288">Manifest Global</span></a>, which also includes BridgeU, Explore and Kaaiser.&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>About This Role</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are looking for an experienced and organized University Enrolment Advisor to support our Direct Apply function and link students to their dream college; join our growing team and take our platform to the next stage! The role requires a strong consultative sales and marketing background and a profound aspiration to help students make the right decision for their next academic steps.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Direct Apply is Cialfo’s own application portal, enabling students around the world to easily access educational programmes across the globe. The University Enrolment Advisor will focus primarily on working directly with students, yet engage and coordinate with guardians and counselors from Cialfo schools. You’ll guide them to identify and apply to the right educational programmes by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally overcoming any roadblocks in their application.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What You Will Be Doing:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Act as a local ambassador of Cialfo.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Zealously promote Cialfo’s Direct Apply in every aspect of your work.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Activate students to ensure proper registration on Cialfo platform and usage in school search activities.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Provide presentations in the local marketplace to promote Direct Apply adoption.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Engage students at all key stages of their applications - search, application, documents, submissions, offer acceptances, and enrolments.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead and mentor a small team of advisors/associates, ensuring they are aligned on goals, trained on processes, and supported to deliver high-quality student engagement.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Oversee daily team operations, assign responsibilities, and monitor progress against targets (applications, enrolments, events delivered).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Create, manage and support student facing events such as</span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">School University fairs.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">University Representative visits to the school.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Create/Run student focus Workshops.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Brand awareness events.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Activate students to ensure proper registration on Cialfo platform and usage in school search activities.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Work with the University partnership departments to identify university focused events.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Liaise between the University Representative and high school to facilitate events that develop awareness and exposure to students in order to drive Direct Apply applications.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Respond to inbound inquiries about programs listed on Cialfo (Students/Parents) and counselors.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Stay up-to-date with programmes and university profiles of the allocated university network region.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Identify opportunities to improve how Cialfo can support students better</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Identify students and guardian opportunities.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Represent the sentiment of the market in feedback to Cialfo to drive increased market share.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support performance reviews, track KPIs for the team, and collaborate with leadership to improve process efficiency and student satisfaction.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>About You</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Qualification:</span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At least a Bachelor’s degree.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience:</span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">2-3 years of experience working with university representatives in Overseas Education Counselling, application and/or admission-related matters and Visa Application Support</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deep understanding of universities’ academic programs and admissions processes, in particular for the UK / USA and/or ANZ.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience working with university representatives in application and/or admission-related matters is a plus.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience supporting students through the end-to-end university pre-application to enrolment journey; university shortlisting, applications, pre-departure, visa applications, and enrolment processes.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Previous experience leading or mentoring junior team members in admissions/advisory roles is strongly preferred.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Skills &amp; Qualities:</span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flexibility with regards to working times given the global nature of the team and clients.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Exceptional verbal and written communication skills.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent active listening skills.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient in CRM tools.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">An energy that is ignited through daily client engagement.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A winning attitude that you use to drive outcomes.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Fantastic communication and consulting skills - the ability to collaborate with clients to uncover how they define success.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to coach, develop, and motivate a small team while balancing personal contribution targets.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent coaching, writing, discovery, and presentation skills.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comfortable and willing to be a hands-on contributor.</span></li> </ul> </li> </ul> <p>&nbsp;</p>