Front Office executive: Hotel

Job Summary

Responsible for managing front desk operations, ensuring smooth guest check-in/check-out, and delivering excellent customer service.

Key Responsibilities:

• Handle guest check-in and check-out procedures
• Manage reservations, calls, and guest inquiries
• Maintain guest records and billing accuracy
• Coordinate with housekeeping and other departments
• Handle guest complaints and ensure satisfaction

Skills Required:

• Excellent communication and interpersonal skills
• Knowledge of PMS (IDS/Opera preferred)
• Professional grooming and customer service orientation
• Ability to work in shifts

Qualification & Experience:

• Hotel Management / Graduate preferred
• 1–4 years experience in hotel front office

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

• Provident Fund

Work Location: In person