National Fleet Manager

The National Fleet Manager is responsible for the oversight, performance, and compliance of the company’s fleet supporting security operations across all regions. This role ensures all vehicles are fully operational, properly maintained, and aligned with safety, regulatory, and operational standards required in a fast-paced security environment. The position also plays a critical role in supporting frontline teams, minimizing downtime, and ensuring rapid response capability.

The position is based out of our Head office in Vancouver.

Key Responsibilities

Fleet Operations & Readiness

● Manage the company’s national fleet of security vehicles to ensure maximum uptime and operational readiness.

● Ensure all vehicles are maintained, repaired, and serviced promptly to support 24/7 security operations.

● Oversee preventative maintenance programs to reduce breakdowns and service disruptions.

● Ensure all vehicles meet cleanliness and presentation standards appropriate for security operations.

● Monitor vehicle availability to support emergency response and client service requirements.

Operational Support

● Provide immediate, ad hoc support for fleet-related issues impacting security operations.

● Coordinate rapid response solutions to minimize downtime and ensure continuity of service.

● Work closely with operations teams to prioritize critical vehicle needs.

Leadership, Communication & Policy Development

● Lead, coach, and support mobile managers and supervisors on fleet policies and best practices.

● Communicate, implement, and enforce company fleet policies and procedures nationally.

● Establish and standardize fleet management processes and policies to ensure consistency nationwide.

● Act as the primary point of contact for fleet-related escalations and internal stakeholders.

Compliance, Licensing & Insurance

● Maintain up-to-date vehicle insurance, registrations, and documentation.

● Ensure all drivers are properly licensed, authorized, and compliant with company and regulatory requirements.

● Monitor and enforce adherence to company driving policies and security protocols.

● Ensure vehicles meet any industry-specific compliance standards required for security services.

Incident, Damage Reporting & Risk Management

● Lead investigations into vehicle-related incidents, accidents, and damages.

● Report all damages, risks, and operational concerns to appropriate internal stakeholders in a timely manner.

● Monitor and investigate driver infractions, misconduct, or negligence.

● Collaborate with Health & Safety and HR teams on incident resolution and corrective actions.

● Maintain detailed incident reports and ensure proper documentation for legal and insurance purposes.

Fleet Tracking & Reporting

● Maintain accurate fleet tracking systems, logs, and documentation.

● Monitor vehicle usage, performance, and compliance metrics.

● Prepare and analyze monthly fuel (gas) reports to track expenses and identify cost-saving opportunities.

● Track trends related to incidents, maintenance, and driver behavior.

Procurement & Lifecycle Management

● Manage procurement of new fleet vehicles aligned with operational needs of the security business.

● Coordinate vehicle wrapping and upfitting (e.g., lights, radios, security equipment) where required.

● Oversee logistics including delivery, deployment, reassignment, and decommissioning of vehicles.

● Manage vehicle lifecycle planning and replacement strategies.

● Building relationships with external vendors to source cost effective services and equipment.

Health, Safety & Policy Enforcement

● Ensure all fleet activities align with occupational health and safety standards.

● Promote a strong safety culture among all drivers and operational staff.

● Ensure completion and compliance of pre- and post-trip vehicle inspections.

● Enforce safe driving practices and adherence to all company policies.

Qualifications & Requirements

● Minimum 3–5 years of fleet management experience, preferably in security, logistics, or a related 24/7 operations environment.

● Strong knowledge of vehicle maintenance, fleet operations, and compliance requirements.

● Solid understanding of insurance processes, claims handling, and liability management.

● Experience managing teams across multiple regions.

● Proven ability to handle incident investigations and risk management.

● Strong organizational, problem-solving, and decision-making skills.

● Excellent communication and leadership abilities.

● Experience in the security industry or similar high-response operational environment is an asset.

● Familiarity with fleet tracking systems (Zubie) is an asset.

● Knowledge of vehicle upfitting for security purposes to ensure compliance with provincial security licensing requirements

About Blackbird Security

Joining Canada's fastest-growing National Security Company is not just a job – it's an opportunity to make a meaningful difference in your career and in the communities we serve. Here are some compelling reasons why you should consider being a part of our dynamic team:

• Our Values: Our operations are guided by core values — Respect, Integrity, Teamwork, and Adaptability — which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved.
• Personal and Professional Growth: We believe in investing in our employees' growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment
• National Presence: As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country.
• Commitment to Community Betterment: Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community.
• Reputation for Excellence: Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards in the industry. Superior customer service is at the core of our operations, ensuring our clients receive the best possible security solutions.
• Diverse Range of Clients: Work with a variety of clients, from retail stores to high-end establishments, residential buildings, campuses, municipal offices, warehouses, and more. This diversity in clientele offers a dynamic and interesting work environment.

If you are passionate about making a positive impact, contributing to community safety, and advancing your career in a rapidly growing national security company, we invite you to join us. Together, we can build a safer and more secure future for our clients and communities.

Join our dedicated security team today!

We thank you for choosing to work with Blackbird Security Inc. Please note that only shortlisted candidates will be contacted by the recruitment team.

Job Type: Full-time

Pay: $75,000.00-$85,000.00 per year

Benefits

• Dental care
• Extended health care
• Life insurance
• Vision care

Ability to commute/relocate:

• Vancouver, BC V6H 3V9: reliably commute or plan to relocate before starting work (required)

Education

• Bachelor's Degree (required)

Experience

• fleet management: 3 years (required)

Location:

• Vancouver, BC V6H 3V9 (required)

Work Location: In person