Manufacturing Support Technician

Auxly is an international cannabis company dedicated to bringing innovative, effective, and high-quality cannabis products to the medical, wellness and adult-use markets. Auxly's experienced team of industry first-movers and enterprising visionaries have secured a diversified supply of raw cannabis, strong clinical, scientific, and operating capabilities and leading research and development infrastructure in order to create trusted products and brands in an expanding global market.

Job Summary

We are seeking a hands-on, solutions-driven Manufacturing Support Technician

to support our production team in driving efficiency, troubleshooting equipment, and supporting product scale-up. This role is ideal for a technically skilled individual who enjoys working directly with production equipment while also contributing to process improvements, product development, and operational cost savings.

Key Responsibilities:

• Troubleshoot and support day-to-day production equipment issues to ensure minimal downtime.
• Collaborate with cross-functional teams to assess current manufacturing processes and identify improvement opportunities.
• Design, plan, and execute trials related to process changes, new product development, or equipment modifications.
• Develop, maintain, and train teams on SOPs related to production processes and equipment.
• Assist the product development team by translating prototypes or R&D concepts into scalable production processes.
• Lead the scale-up of new products into full production, including equipment setup, workflow design, and process validation.
• Support the creation and ongoing optimization of Bills of Materials (BOMs).
• Monitor production data and track COGS to identify opportunities to improve capacity, reduce costs, and increase throughput.
• Collect and analyze production and trial data to build reports, track project progress, and provide regular updates to stakeholders on key performance indicators and improvement initiatives.
• Conduct ROI assessments on proposed process or equipment changes and present recommendations to leadership.
• Act as a “hands-on” contributor to the implementation of solutions on the production floor.

Requirements

• 3+ years of hands-on experience in a manufacturing or production environment, ideally in a role focused on process improvement or technical support.
• Strong troubleshooting skills and mechanical aptitude – must be comfortable working directly with equipment.
• Proficiency with data analysis tools and Excel
• Demonstrated ability to collaborate across departments and communicate technical information clearly.
• Self-motivated and comfortable managing multiple projects simultaneously.

Assets:

• Post-secondary education in Engineering, Manufacturing Technology, Industrial Engineering, or a related field preferred.
• Familiarity with ERP systems is an asset.
• Experience writing SOPs, building BOMs, and tracking operational performance metrics.
• Precision machine assembly experience.

Auxly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest, however, only those selected for an interview will be contacted.