Sales & Logistics Coordinator

Job Summary

We are looking for a reliable and organized Sales & Logistics Coordinator to manage the full lifecycle of our customer orders. This role is strictly focused on the front-end and administrative side of the business: handling high-volume phone calls, generating accurate project estimates, and transitioning those estimates into finalized sales orders and invoices. You will also serve as a vital link for our field operations by preparing the necessary paperwork for our drivers.

Key Responsibilities

• Customer Engagement: Manage all incoming phone inquiries with a professional and helpful demeanor; provide product information and collect project details for estimating.
• Estimating & Invoicing: Create detailed cost estimates based on client needs. Once approved, convert these into formal sales orders and generate final invoices for payment.
• Logistics Documentation: Prepare and organize all necessary paperwork for drivers, ensuring they have accurate delivery details and client information before heading out.
• Order Tracking: Monitor the status of estimates and follow up with customers to ensure a high conversion rate from quote to sale.
• Administrative Liaison: Act as the central point of contact for customers regarding billing questions, scheduling updates, and general inquiries.

Key Skills & Qualifications

• Phone Fluency: Must be highly comfortable and confident spending a significant portion of the day on the phone with customers and drivers.
• Mathematical Accuracy: Strong ability to calculate costs and margins to ensure all estimates and invoices are error-free.
• Multitasking: Ability to pivot quickly between creating a technical quote and preparing time-sensitive paperwork for a departing driver.
• Software Proficiency: Experience with digital invoicing and accounting platforms (such as QuickBooks) and spreadsheet management.
• Reliability: High level of organizational skill to keep track of multiple moving parts without the need for production-side involvement.

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Benefits

• Casual dress
• On-site parking

Work Location: In person