Job Description
About the Role"
"Job Title": Technical Support Specialist
"Responsibilities":
- Provide assistance to customers or internal teams in troubleshooting, resolving, and maintaining hardware, software, or network issues.
- Act as the first line of support to ensure smooth operation of technology systems.
"Required Skills":
- Strong problem-solving skills.
- Excellent communication skills.
- Knowledge of hardware, software, and network systems.
- Ability to work well under pressure.
"Desirable Skills":
- Experience in customer service.
- Certifications in relevant technologies.
- Familiarity with ITIL framework.
"Education Qualification":
- Bachelor's degree in Computer Science or related field.
About Ascendion
Ascendion
ascendion.com
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