MS365 Admin

Job Tittle: MS365 Admin

Job Location: Remote

Duration: 24 months

Job Responsibilities:

User Management:

• Adding, modifying, and removing user accounts. (SP)
• Managing user licenses and ensuring that users have the appropriate access to M365 services. (SP)
• Handling password resets and assisting users with login issues. (SP)

Monitoring and Reporting:

• Monitoring the health and performance of M365 services.
• Reviewing security and compliance reports to identify and address potential issues.
• Generating usage reports to track adoption and usage trends.

Security and Compliance:

• Support security policies, such as multi-factor authentication (MFA) and conditional access. (SP)
• Ensuring compliance with data protection regulations and organizational policies.
• Monitoring and responding to security alerts and incidents.

Email and Collaboration:

• Managing Exchange Online and on prem, distribution groups, and shared mailboxes.
• Supporting collaboration tools like Microsoft Teams, SharePoint, and OneDrive.
• Ensuring that email and collaboration services are running smoothly and efficiently.
• Mail flow between internal (On prem, Cloud solutions, external partners, etc)

Updates and Maintenance:

• Keeping exchange servers (on prem) and services up to date with the latest patches and updates.
• Performing regular maintenance tasks and system checks.
• Addressing any technical issues that arise and ensuring minimal disruption to users.

Support:

• Providing technical support to users, support teams and resolving any issues they encounter via the escalation process.

Automation and Optimization:

• Support existing automation repetitive tasks that are using PowerShell scripts.
• Identifying opportunities to optimize and improve the efficiency of M365 services.

Remote

Skills

Authentication, Automation, Cloud Computing, Computer Security, Information/Data Security (InfoSec), License Management, Maintain Compliance, Microsoft Exchange Server, Microsoft Product Family, Microsoft SharePoint, Problem Solving Skills, Regulatory Compliance, Reporting Skills, Scripting (Scripting Languages), Software Patches, Technical Support, Trend Analysis, Windows PowerShell

About the Company:

Artech LLC