MS365 Admin

Job Tittle: MS365 Admin

Job Location: Remote

Duration: 24 months

Job Responsibilities:

User Management:

• Adding, modifying, and removing user accounts. (SP)
• Managing user licenses and ensuring that users have the appropriate access to M365 services. (SP)
• Handling password resets and assisting users with login issues. (SP)

Monitoring and Reporting:

• Monitoring the health and performance of M365 services.
• Reviewing security and compliance reports to identify and address potential issues.
• Generating usage reports to track adoption and usage trends.

Security and Compliance:

• Support security policies, such as multi-factor authentication (MFA) and conditional access. (SP)
• Ensuring compliance with data protection regulations and organizational policies.
• Monitoring and responding to security alerts and incidents.

Email and Collaboration:

• Managing Exchange Online and on prem, distribution groups, and shared mailboxes.
• Supporting collaboration tools like Microsoft Teams, SharePoint, and OneDrive.
• Ensuring that email and collaboration services are running smoothly and efficiently.
• Mail flow between internal (On prem, Cloud solutions, external partners, etc)

Updates and Maintenance:

• Keeping exchange servers (on prem) and services up to date with the latest patches and updates.
• Performing regular maintenance tasks and system checks.
• Addressing any technical issues that arise and ensuring minimal disruption to users.

Support:

• Providing technical support to users, support teams and resolving any issues they encounter via the escalation process.

Automation and Optimization:

• Support existing automation repetitive tasks that are using PowerShell scripts.
• Identifying opportunities to optimize and improve the efficiency of M365 services.