Hyatt House Richmond / Short Pump - Front Desk Agent

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Richmond, Virginia, USPosted 9 weeks ago

Role Overview

Aimbridge Hospitality is hiring a mid-level Hyatt House Richmond / Short Pump - Front Desk Agent. This is a full-time role in Richmond. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

Property Information

Feel At Home At Our Extended Stay Hotel in Short Pump, VA Unpack in one of our 134 extended stay Richmond, VA hotel rooms and suites. We offer complimentary and home-like amenities including a cozy corner sleeper sofa, full kitchen, and a full-size work desk so you can stay on top of things while away from work. At Hyatt House Richmond-Short Pump, you are more than just a guest that's passing through, you're a welcome resident.

About Aimbridge Hospitality

Aimbridge Hospitality

aimbridgehospitality.com

On-site

4 other open roles at Aimbridge Hospitality on TryApplyNow.

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Frequently Asked Questions

How do I apply for the Hyatt House Richmond / Short Pump - Front Desk Agent position at Aimbridge Hospitality?

Use the Apply button above to submit your application directly to Aimbridge Hospitality. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Hyatt House Richmond / Short Pump - Front Desk Agent position at Aimbridge Hospitality located?

This position is based in Richmond. Aimbridge Hospitality has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Hyatt House Richmond / Short Pump - Front Desk Agent at Aimbridge Hospitality earn?

Aimbridge Hospitality has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Hyatt House Richmond / Short Pump - Front Desk Agent role at Aimbridge Hospitality posted?

This role was posted on April 22, 2026 (65 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.