Manager - Customer Experience and Brand Studies
AGR Knowledge ServicesRole Overview
AGR Knowledge Services is hiring a mid-level Manager - Customer Experience and Brand Studies. This is a contract role in Mumbai. Part of AGR Knowledge Services's Brand hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Mumbai, Maharashtra, India
Job posted on
27/04/2026
Location
Mumbai
Function
Operations
Department
Customer Experience & Brand Studies
Designation
Manager
Entity
AGR Knowledge Services Pvt. Ltd
Number of Position(s)
1
Openings Valid Till
31/05/2026
Company Description
ABOUT AGR
AGR Knowledge Services Pvt. Ltd is a leading customized Research and Consulting firm providing outsourced research solutions to some of the world's largest corporations, financial institutions, consulting firms and government agencies . AGR derives its unique global research expertise by leveraging two decades of strategic consulting pedigree from its parent company. Our team has accomplished more than 5000 assignments for over 250 global clients with over 2/3rd of the revenue coming from repeat clients.
WHY JOIN AGR:
- AGR is one of the oldest brand in the research, consulting and analytics industry
- All Managers (and levels above that) work on a Profit centre model on the lines of strategic business units wherein the P&L head have full ownership on deciding the direction and course of their team’s business, revenues, and costs. In return, the P&L Head or Partner earns percentage of profit they generate in addition to the salary. There is no cap on the bonus
- We work with global majors and get to execute challenging projects and travel opportunities globally
- We have been steadily growing our topline and bottom-line in the last few years
- We focus on higher margin /consulting type assignments offering us better profits and hence a better bonus to the team
- ESOP structure to be in place soon
- Our work culture: Open & Independent, Informal, result oriented, cordial environment
Job Description
Responsibilities
- Lead end-to-end research projects, including planning, operations, logistics, and delivery.
- Manage client communication and coordinate with internal and external teams.
- Conduct and guide IDIs and FGDs.
- Oversee transcription, analysis, and synthesis of research findings.
- Review and finalize presentations and reports using primary and secondary research.
- Manage multiple workstreams while ensuring timelines and quality standards.
- Ensure accurate, high-quality, and on-time delivery of all outputs.
- Lead, mentor, and manage junior team members; delegate work effectively.
- Support business development through proposal writing and research design.
- Assist senior leadership in project execution and strategic initiatives.
Required Skills
- Proficient in Qualitative, Consumer and Brand Research.
- Have experience of working across Ethnographic Studies, Focus Group Discussions.
- Have handled primary/field research across urban, rural and luxury segments.
Personal Attributes:
Ability to work against tight deadlines.
Ability to work on unstructured projects somewhat independently.
Proficiency in MS Excel, MS Word, and MS PowerPoint.
Expertise, or great comfort with numbers.
Working knowledge of various statistical tools will be an added advantage.
Foreign Language Proficiency will be an added advantage.
Frequently Asked Questions
How do I apply for the Manager - Customer Experience and Brand Studies position at AGR Knowledge Services?
Use the Apply button above to submit your application directly to AGR Knowledge Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Manager - Customer Experience and Brand Studies position at AGR Knowledge Services located?
This position is based in Mumbai. AGR Knowledge Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Manager - Customer Experience and Brand Studies at AGR Knowledge Services earn?
AGR Knowledge Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Manager - Customer Experience and Brand Studies role at AGR Knowledge Services posted?
This role was posted on April 27, 2026 (54 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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