Sales and Operations Manager - Travel
Adventures OverlandRole Overview
Adventures Overland is hiring a senior-level Sales and Operations Manager - Travel. This is a full-time role in Maharashtra. Part of Adventures Overland's Brand hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Title: Sales & Operations Travel Manager
Location: Mumbai – Goregaon
Experience Required: 6+ Years (Luxury Travel / Hospitality / Experiential Travel)
Employment Type: Full-Time
About Adventures Overland
Adventures Overland is India’s leading and multiple award-winning Luxury Adventure Outbound Travel Company, pioneering self-drive road trips across the world. We curate bespoke and fixed-departure expeditions for discerning travellers, combining premium experiences with seamless execution.
Role Overview
The Sales & Operations Travel Consultant will be responsible for managing end-to-end sales, client servicing, and operational execution for luxury travel experiences. The role requires a strong balance of client acquisition, itinerary design, vendor coordination, and on-ground service excellence, catering primarily to HNW and premium clients.
Key Responsibilities
Sales & Client Management
Client Acquisition & Relationship Management
- Build and maintain strong relationships with HNWIs, corporate clients, and travel partners
- Proactively engage with clients to understand preferences and travel objectives
- Convert qualified leads into confirmed bookings and achieve assigned sales targets
Itinerary Customisation & Sales Advisory
- Design bespoke luxury itineraries aligned with client expectations and brand standards
- Recommend premium destinations, unique experiences, and high-end accommodations
- Present proposals professionally and close bookings with confidence
Market Intelligence
- Track luxury travel trends, competitor offerings, and client feedback
- Identify new sales opportunities and contribute to regional growth strategies
Operations & Execution
Booking & Operations Management
- Coordinate with internal teams, suppliers, and vendors for flights, hotels, transport, visas, and experiences
- Manage end-to-end booking processes with accuracy and efficiency
- Ensure all documentation, confirmations, and timelines are met
Client Support & Experience
- Act as the primary point of contact for clients before, during, and after travel
- Handle travel-related issues, changes, or escalations promptly and professionally
- Deliver consistently high service standards to ensure client satisfaction and repeat business
Vendor & Supplier Management
- Build and manage relationships with luxury hotels, DMCs, airlines, and service providers
- Negotiate competitive rates and exclusive privileges while maintaining service quality
Budget & Profitability Management
- Ensure itineraries remain cost-effective without compromising luxury standards
- Monitor margins and profitability on each booking
Reporting & Coordination
- Prepare regular sales and performance reports, including KPIs and pipeline updates
- Coordinate closely with finance and central operations teams for billing and reconciliation
Qualifications & Skills
- 6+ years of experience in sales and operations within luxury travel or hospitality
- Proven track record of meeting or exceeding sales targets
- Strong understanding of travel logistics, itinerary planning, and vendor management
- Excellent communication, interpersonal, and negotiation skills
- Client-centric mindset with the ability to anticipate and exceed expectations
- Strong organisational skills and attention to detail
- Proficiency in CRM systems, booking platforms, and MS Office
- In-depth knowledge of luxury destinations and premium travel experiences
- Willingness to travel and work flexible hours when required
What We Offer
- Competitive salary aligned with experience and performance
- Opportunity to work with a premium, globally recognised adventure travel brand
- High ownership role with exposure to luxury clients and complex itineraries
- Collaborative and growth-oriented work environment
How to Apply
If you are passionate about luxury travel and enjoy managing both sales and operations with excellence, we’d love to hear from you. Apply now or share your profile at hr@adventuresoverland.com
Job Type: Full-time
Pay: ₹70,000.00 - ₹80,000.00 per month
Benefits
- Flexible schedule
- Provident Fund
Work Location: In person
Frequently Asked Questions
How do I apply for the Sales and Operations Manager - Travel position at Adventures Overland?
Use the Apply button above to submit your application directly to Adventures Overland. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Sales and Operations Manager - Travel position at Adventures Overland located?
This position is based in Maharashtra. Adventures Overland has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Sales and Operations Manager - Travel at Adventures Overland earn?
Adventures Overland has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Sales and Operations Manager - Travel role at Adventures Overland posted?
This role was posted on April 3, 2026 (75 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Sales and Operations Manager - Travel role at Adventures Overland require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Adventures Overland lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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