Dual-Role: Patient Care Coordinator & Massage Therapist

Dual-Role: Patient Care Coordinator & Massage Therapist

McLean, VA & Falls Church, VA | Clinical Setting | Part-Time or Full-Time

Competitive Pay | Flexible Growth Path | Benefits Eligible (Full-Time)

At Advanced Kinetics Physical Therapy (AKPT), we’re building something a little different. We’re looking for a motivated, people-first professional who wants to blend front desk excellence with hands-on massage therapy care—all within a collaborative, sports-minded clinical team.

This dual-role position is designed to flex with you. You’ll start with more Patient Care Coordinator hours as you settle in and build your massage clientele, with a clear path to shift that balance over time based on your goals and client growth.

THE ROLE

You’ll wear two hats—and we’ll support you in both:

As a Patient Care Coordinator, you will:

● Serve as the operational and relational hub of the AKPT patient experience

● Welcome and check in patients with warmth and professionalism

● Manage scheduling, rescheduling, cancellations, and waitlists

● Verify insurance benefits and communicate coverage clearly to patients

● Collect co-pays, co-insurance, and outstanding balances

● Answer phones promptly and handle patient inquiries with care

● Maintain accurate patient records in Jane App (our EMR)

● Process referrals, prior authorizations, and coordination of benefits

● Support team communication and participate in monthly meetings

As a Massage Therapist, you will:

● Provide 30-minute, 60-minute, and 90-minute massage sessions by appointment

● Take thorough client histories and customize each session to individual needs

● Collaborate daily with Physical Therapists and performance professionals

● Educate clients on massage therapy and encourage follow-up care

● Help grow your client base through in-clinic interaction and marketing

● Work with motivated, rehab-focused clients—not passive spa clients

YOUR GROWTH PATH

This position is built to flex with your career. Here’s how it works:

● Starting out: Most hours will be in the PCC role as you build your massage clientele

● As you grow: You can shift toward a 50/50 split between PCC and Massage Therapy

● Long-term: If you build a strong massage client base, you can move toward primarily MT hours

The mix is up to you—we’ll support whatever direction serves your goals and our patients best.

SCHEDULE & BENEFITS

● Part-Time: Flexible hours across one or both roles (not benefits eligible)

● Full-Time: 40 hours/week combined across both roles (benefits eligible)

● Flexible scheduling with a supportive, tight-knit team

● Marketing support to grow your massage practice

● Snacks + monthly company meetings

● A growth-oriented culture where your work genuinely matters

WHO WE'RE LOOKING FOR

You’re a people person with a clinical mindset. You care about helping patients feel better, you’re comfortable talking about services and scheduling follow-up care, and you bring an entrepreneurial spirit to everything you do.

You’ll thrive here if you:

● Love working at the intersection of patient care and hands-on therapy

● Enjoy building relationships and supporting people through their recovery journey

● Are comfortable with the business side of a service-based role—scheduling, follow-up, and growth

● Take initiative and ownership of your work

● Are a collaborative team player in a fast-paced clinical environment

QUALIFICATIONS

Required:

● Current Virginia Massage Therapy License

● 525+ hours of massage therapy education completed

● Liability Insurance (employer-paid for full-time employees)

● CPR Certification (employer-paid for full-time employees)

● Strong written and verbal communication skills

● Friendly, compassionate, and professional demeanor

● High school diploma (associate’s or bachelor’s degree preferred)

Preferred (not required):

● 1–2 years of massage therapy experience (new graduates welcome!)

● 1–3 years of customer service or front desk experience

● Experience with EMR/practice management software (Jane App a plus)

● Working knowledge of health insurance and benefits verification

● Modalities: Deep Tissue, Swedish, Myofascial Release, Trigger Point, Lymphatic Drainage

● Background in kinesiology, exercise science, or pre-PT

ABOUT AKPT

At Advanced Kinetics Physical Therapy, our mission is to deliver targeted rehab and performance training to help people move better, train smarter, and get back to what they love. We’re here to optimize health, elevate performance, and empower our patients to achieve their goals.

If you’re looking for a place where your work matters, your skills are valued across disciplines, and your growth is supported every step of the way—we’d love to meet you.

Apply today and take the next step in your career.

Advanced Kinetics PT + Sports Performance | McLean & Falls Church, VA

Benefits

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Free massages
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Vision insurance
• Wellness program

Application Question(s):

• Are you available to work at our McLean and Falls Church location? List preferred location

License/Certification:

• Massage Therapy License (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person