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Business Developer – New Accounts (Activeo Customer Engagement)

Activeo North America
Full Timejunior
CAPosted 7 weeks ago

Role Overview

Activeo North America is hiring a entry-level Business Developer – New Accounts (Activeo Customer Engagement). This is a full-time role in CA. Part of Activeo North America's Lifecycle hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Junior-level Lifecycle roles is $79k-$98k (based on 51 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

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GoSaaSB2BSalesforcePipelineROIORDiscovery

Job Description

Location: Within Canada (Toronto, Calgary and Vancouver preferred)

Role Overview

We are looking for a results-driven Business Developer to hunt and acquire new enterprise and mid-market customers for Activeo’s Customer Engagement portfolio. This role is 100% focused on new logo acquisition, owning the full sales cycle from prospecting to deal closure, and working closely with presales, marketing, and delivery teams to position Activeo as a trusted partner in customer engagement transformation. The ideal candidate is a true hunter with strong business acumen, experience selling complex B2B solutions, and a passion for customer experience, contact centers, CRM, and digital engagement platforms.

Key Responsibilities

New Business Acquisition (Hunter Role)

  • Proactively identify, prospect, and qualify new customer opportunities within target industries and accounts
  • Build and execute a structured hunting strategy (account-based selling, outbound campaigns, partner referrals, events)
  • Drive new logo acquisition aligned with Activeo’s growth objectives

Sales Ownership & Deal Execution

  • Own the full sales lifecycle: discovery, value positioning, solution design (with presales), negotiation, and closing
  • Lead customer engagements with C-level and senior stakeholders (CX, IT, Digital, Operations, Sales)
  • Develop compelling business cases and ROI-driven proposals

Customer Engagement Portfolio Focus

  • Sell Activeo’s Customer Engagement solutions, including:
  • Contact Center & CCaaS platforms
  • Digital channels, AI, automation, and analytics
  • Position Activeo as a strategic advisor, not just a system integrator

Pipeline & Forecast Management

  • Build and maintain a strong, healthy sales pipeline
  • Accurately forecast revenue and report progress using CRM tools
  • Track opportunities, risks, and next actions with discipline

Collaboration & Ecosystem

  • Work closely with presales, delivery, and partner teams
  • Leverage technology partners (e.g. CCaaS, AI vendors) to accelerate deal velocity
  • Contribute market feedback to refine offerings and go-to-market strategy

Required Experience & Skills

Must-Have

  • 3+ years of experience in B2B business development or enterprise sales
  • Proven track record in hunting and closing new accounts
  • Experience selling complex solutions (CCaaS, SaaS, Customer experience, CRM, digital transformation)
  • Strong consultative selling and discovery skills
  • Ability to engage confidently with senior decision-makers
  • Excellent communication, negotiation, and presentation skills

Nice-to-Have

  • Experience with Customer Engagement / Contact Center
  • Exposure to vendors such as Amazon Web Services, Salesforce, Amazon Connect, Genesys, Cisco, etc.
  • Knowledge of AI, automation, and data-driven customer experience use cases
  • Experience working with system integrators or consulting firms

Profile We’re Looking For

  • Hunter mindset: proactive, resilient, and target-driven
  • Strategic thinker with hands-on execution capability
  • Comfortable navigating ambiguity and complex sales environments
  • Curious, structured, and customer-obsessed

Why Join Activeo

  • Work on high-impact customer engagement transformations
  • Sell strategic, value-driven solutions, not commodities
  • Be part of a growing, expert-led organization with strong partner ecosystems
  • Clear visibility, ownership, and growth opportunities
  • Enjoy a fast-growing environment and a positive work culture

About Activeo North America

Activeo North America logo

Activeo North America

activeo.com

LifecycleOn-site

Frequently Asked Questions

How do I apply for the Business Developer – New Accounts (Activeo Customer Engagement) position at Activeo North America?

Use the Apply button above to submit your application directly to Activeo North America. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Business Developer – New Accounts (Activeo Customer Engagement) position at Activeo North America located?

This position is based in CA. Activeo North America has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Business Developer – New Accounts (Activeo Customer Engagement) at Activeo North America earn?

Activeo North America has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Business Developer – New Accounts (Activeo Customer Engagement) role at Activeo North America posted?

This role was posted on May 6, 2026 (54 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Is the Business Developer – New Accounts (Activeo Customer Engagement) role at Activeo North America entry-level?

Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Activeo North America has listed.

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