Clinical Administrator

Hiring: Clinical Administrator

About Us

ACE Skin and Hair Clinic is a clinical & aesthetic dermatology practice based in Thane, focused on delivering high-quality clinical, aesthetic, and patient-centric care in a premium setting.

We are looking for a dynamic and growth-oriented individual to join our team in a hybrid operations + patient relations role.

Role Overview

The selected candidate will be responsible for overseeing daily clinic operations while also managing patient coordination, counseling, and front-desk communication. The role requires strong organizational skills along with confidence in patient interaction, treatment explanation, and conversion.

Key Responsibilities

• Manage day-to-day clinic operations and workflow
• Handle appointment scheduling, follow-ups, and front-desk coordination
• Manage incoming phone calls, WhatsApp inquiries, and patient communication
• Counsel patients regarding dermatology and aesthetic procedures
• Explain treatment plans, pricing, packages, and payment structures
• Support treatment conversion through ethical cross-selling and upselling
• Maintain billing records, financial entries, and operational documentation
• Coordinate and supervise nursing staff, therapists, and housekeeping staff
• Oversee inventory management and medicine dispensing
• Ensure smooth opening and closing operations of the clinic
• Maintain a premium patient experience and professional clinic environment

Preferred Qualifications

• Experience in dermatology, aesthetic, cosmetic, dental, wellness, or luxury healthcare setups preferred
• Strong communication and sales/counseling skills
• Experience in patient coordination or clinic management preferred
• Nursing qualification (GNM/BSc Nursing/ANM) is an added advantage
• Experience as a skin clinic technician, laser therapist, or aesthetic therapist is a bonus
• Familiarity with aesthetic procedures, lasers, injectables, or skincare treatments preferred

Desired Skills

• Excellent interpersonal and communication skills
• Strong sense of ownership and accountability
• Ability to multitask and manage operations independently
• Professional appearance and patient-handling skills
• Organized, detail-oriented, and proactive mindset
• Comfortable with targets, patient conversion, and growth-oriented workflows

Location

Thane West, Maharashtra

Employment Type

Full-time

To Apply

Please send your CV to:

aceskinandhairclinic@gmail.com

WhatsApp: +91 9175334389

Website:

ACE Skin and Hair Clinic Website