Manager, Stakeholder Engagement and Communications, COM

You’ve Never Been Satisfied with “Good Enough.”

You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you’ll do exactly that. You’ll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before.

You’ll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we’re transforming how capital projects are planned, managed, and executed, creating a better way to build for the future.

Because “good enough” builds the past. You’re here to build what’s next, on a team that outperforms every norm.

Visit us here to learn more about Accenture Infrastructure & Capital Projects

Internal Title: Manager, Stakeholder Engagement and Communications)

• Coordinates with the Project Delivery Team to resolve issues with stakeholders and develop mitigation measures.
• Ensures the project is progressing by completing, assigning, and monitoring day-to-day tasks and providing updates to management; documents lessons learned to meet project deadlines/milestones in a timely manner as well as providing management with an overall view of the status of the project.
• Ensures stakeholder input is accounted for in the project outcomes, ensure issues are appropriately managed and escalated for resolution. Ensures stakeholders are informed of any impacts or changes.
• Ensures information is communicated to relevant stakeholders and team members to enable them to make decisions and take appropriate, timely action and monitor customer satisfaction.
• Coordinates meetings, working groups and touchpoints with project stakeholders.
• Liaises with the Project Delivery Team and Contractors to develop and distribute agendas and materials in advance of stakeholder meetings.
• Ensures quality control and coordinates required approvals of materials prior to distribution to stakeholders.
• Develops content to support stakeholder coordination touchpoints.
• Develops and maintains project stakeholder register.
• Develops and maintains stakeholder RAID (Risk, Action, Issue, Decision) log.
• Coordinates with Project Delivery Team and Contractors to ensure completion of assigned actions.
• Develops, distributes and coordinates review of meeting minutes and materials.
• Develops and maintains stakeholder trackers and metrics to support KPI reporting.
• Compiles inputs to support the development of stakeholder Annual Work Plans and Task Sheets.
• Monitors spend against approved budgets.
• Demonstrates interpersonal skills and ability to negotiate as required with consultants/contractors and stakeholders.
• Prepares stakeholder reports.

Working Conditions

• Office-based
• With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

HERE’S WHAT YOU’LL NEED:

• Bachelor’s degree in Communications, Public Relations, Journalism, Political Science, or a related discipline
• Minimum of 10 years of experience in Strategic Communications or similar
• Minimum of 5 years of experience in Public Service Project Communications and Stakeholder Engagement
• Minimum of 2 years of experience as a People Manager
• Demonstrated experience in project management, preferably within the public sector
• Project Management Professional (PMP) certification Certified Engineering Technician (CET) or P.Eng. designation or partial completion is an asset

BONUS POINTS IF YOU HAVE:

• Project management experience to manage assigned projects and coordinate with staff engaged in all stages of project management from start to close-out
• Knowledge of transportation industry is an asset
• Organizational, interpersonal and oral/written/presentation communication skills to coordinate complex projects under pressure to meet schedule and budget commitments
• Proficiency is software such as MS Word, Excel, Visio, Unifier, ProjectWise
• Strong understanding and implementation of various research methods
• Ability to independently tailor technical information for different audiences through presentations, reports, and other means
• Must have demonstrated experience relaying and receiving information (written and verbal)
• Equipped to develop and analyze responses to consultants and engage with a variety of people
• Strong and organized approach to task and project management
• Mastery of facilitating public meetings and representing the program or project and client or company
• Seasoned experience providing community and media outreach advice
• Tact to act as project ambassador
• Expert ability to work collaboratively and independently in a structured, disciplined, technology-driven environment
• Diplomatic skills to engage with a variety of stakeholders and stakeholder groups
• Confidence to mentor and advise staff

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Role Location Annual Salary Range

Ontario $120,000 to $160,000