Role Overview
AAFES is hiring a entry-level Customer Experience Associate. This is a full-time role in Fort Belvoir. Part of AAFES's Brand hiring. The posted range is $31k to $35k. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Job Description
Job Description
Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Who We Are
The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Frequently Asked Questions
How do I apply for the Customer Experience Associate position at AAFES?
Use the Apply button above to submit your application directly to AAFES. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Experience Associate position at AAFES located?
This position is based in Fort Belvoir. AAFES has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
How much does the Customer Experience Associate role at AAFES pay?
AAFES has posted a compensation range of $31k to $35k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.
When was the Customer Experience Associate role at AAFES posted?
This role was posted on May 12, 2026 (43 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Experience Associate role at AAFES entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements AAFES has listed.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start