Senior Manager, Revenue Operations

Our Mission: 

To actively connect people to their next great opportunity. 

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. 

Summary:

ZipRecruiter is seeking a strategic and forward-thinking Senior Manager of Revenue Operations to lead operational strategy and execution for our Small & Medium Business (SMB) go-to-market teams. As the central owner of our SMB go-to-market operations architecture, you will play a critical role in driving revenue growth through efficient and scalable processes.

The ideal candidate is a detail-oriented people leader with a passion for process improvement and strong experience managing cross-functional operational projects. You will work with our Sales and CS leaders to prioritize and scope initiatives to support revenue growth, and will manage multiple analysts with a range of skillsets in executing on those initiatives. If you love connecting the dots between strategy and operational execution, this role is for you.

Responsibilities:

• Strategic roadmap ownership: Work with SMB Operations analysts and Sales leaders to identify the most valuable process and operational improvements for our GTM teams.
• Cross-functional leadership: Lead complex strategic projects (for example, launching new sales teams) from conception to execution through collaboration across multiple departments.

Team leadership and coaching: Manage and coach a team of analysts by aligning their day-to-day work with ZipRecruiter’s overall strategic initiatives and fostering their ongoing professional development.

• Process and system optimization: Constantly search for processes, workflows, and tools that can be improved to enhance the efficiency and effectiveness of our go-to-market efforts. 
• Operational issue resolution: Ensure that systems and process errors are resolved quickly so that our frontline teams can sell without friction.

Qualifications:

• 7+ years of experience in Revenue Operations, Sales Operations, or a similar role.
• 4+ years of experience managing a team.
• Proven experience in designing, implementing, and managing ongoing operational processes.
• Excellent analytical and problem-solving skills, with the ability to develop operational solutions to complex business problems.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with and influence stakeholders at all levels of the organization.
• Proven ability to manage multiple projects simultaneously in a fast-paced, high-growth environment.
• Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field.

As part of our team you'll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

#LI-Remote

The US base salary range for this full-time position is $150,000-$172,500 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.