As an Operations Manager (SM1/SM2) at our company, your role will involve leading the end-to-end operational execution for our BDE (Bread, Dairy, Eggs), Fresh Milk, and Meat categories. You will be responsible for maintaining extreme stability and execution rigor in high-velocity, short-shelf-life environments. If you have a background in E-commerce or Quick Commerce and have expertise in balancing high availability and low wastage, we are looking forward to hearing from you.

• *Key Responsibilities:**
• **S&OP & Capacity Planning:** Take full ownership of the Sales & Operations Planning cycle, including managing capacity modeling and ensuring timely S&OP closures to meet business demand.
• **Perishable Inventory Management:** Maintain day-to-day rigor across categories with high perishability, focusing on driving availability while aggressively managing expiry and dump.
• **Stable Execution:** Ensure operational stability during and after category transitions, maintaining high performance across BDE, Fresh Milk, and Meat.
• **Demand Planning & Forecasting:** Own the Business as Usual (BAU) forecasting and lead demand planning for Festive periods to ensure the supply chain is prepared for volume surges.
• **Event Leadership:** Lead the planning and ground-level execution for all major sales events, ensuring peak demand is met without operational lapses.
• *Candidate Profile:**
• **Experience:** 5+ years of hands-on experience in Supply Chain or Operations.
• **Sector Expertise:** Deep experience in E-commerce. Quick Commerce (Q-comm) experience is a strong plus.
• **Product Knowledge:** Proven track record of managing both Perishable and Non-Perishable goods, expert in managing short-shelf-life cycles and cold-chain requirements.
• **Execution Focus:** 'Boots-on-the-ground' mindset with the ability to manage complex daily operations and high-pressure festive peaks.
• **Analytical Skills:** Strong ability to handle forecasting and data-driven capacity planning.
• *Key Performance Indicators (KPIs):**
• **Availability & Fill Rates:** Maintain consistent stock levels across Fresh and BDE categories.
• **Expiry & Wastage:** Keep dump/expiry within strict threshold limits.
• **S&OP Timelines:** Ensure 100% adherence to capacity planning and closure timelines.
• **Festive Readiness:** Flawless execution of demand plans during high-traffic events.

Joining us means stepping into a high-impact role with direct ownership of categories that drive the highest customer frequency. You will have the opportunity to stabilize and scale operations for a market-leading platform. As an Operations Manager (SM1/SM2) at our company, your role will involve leading the end-to-end operational execution for our BDE (Bread, Dairy, Eggs), Fresh Milk, and Meat categories. You will be responsible for maintaining extreme stability and execution rigor in high-velocity, short-shelf-life environments. If you have a background in E-commerce or Quick Commerce and have expertise in balancing high availability and low wastage, we are looking forward to hearing from you.

• *Key Responsibilities:**
• **S&OP & Capacity Planning:** Take full ownership of the Sales & Operations Planning cycle, including managing capacity modeling and ensuring timely S&OP closures to meet business demand.
• **Perishable Inventory Management:** Maintain day-to-day rigor across categories with high perishability, focusing on driving availability while aggressively managing expiry and dump.
• **Stable Execution:** Ensure operational stability during and after category transitions, maintaining high performance across BDE, Fresh Milk, and Meat.
• **Demand Planning & Forecasting:** Own the Business as Usual (BAU) forecasting and lead demand planning for Festive periods to ensure the supply chain is prepared for volume surges.
• **Event Leadership:** Lead the planning and ground-level execution for all major sales events, ensuring peak demand is met without operational lapses.
• *Candidate Profile:**
• **Experience:** 5+ years of hands-on experience in Supply Chain or Operations.
• **Sector Expertise:** Deep experience in E-commerce. Quick Commerce (Q-comm) experience is a strong plus.
• **Product Knowledge:** Proven track record of managing both Perishable and Non-Perishable goods, expert in managing short-shelf-life cycles and cold-chain requirements.
• **Execution Focus:** 'Boots-on-the-ground' mindset with the ability to manage complex daily operations and high-pressure festive peaks.
• **Analytical Skills:** Strong ability to handle forecasting and data-driven capacity planning.
• *Key Performance Indicators (KPIs):**
• **Availability & Fill Rates:** Maintain consistent stock levels across Fresh and BDE categories.
• **Expiry & Wastage:** Keep dump/expiry within strict threshold limits.
• **S&OP Timelines:** Ensure 100% adherence to capacity planning and closure timelines.
• **Festive Readiness:** Flawless execution of demand plans during high-traffic events.

Joining