About Lucio

Lawyers spend too much time buried in documents and tools that weren’t built for them. At Lucio, we believe lawyers deserve better. We’re building the AI-native workspace for lawyers: making AI-led intelligence work in the same spaces as lawyers already do. From drafting and research to review and compliance, Lucio prides itself on its adoption-first philosophy, and enables practice transformation for legal teams without compromising security or integrity. Founded in 2022 by cross-border lawyers, Lucio now serves 3,500+ users across 9 jurisdictions, trusted by leading firms, and backed by Microsoft, Google, and $5M in funding. With 350% YoY growth and a team of 50+, we’re scaling fast to redefine how law gets practiced in the age of AI.

About the Role

We’re looking for a dynamic, young graduate with at least 1 year of experience in operations / executive support / CS ops and working familiarity (or qualification) in finance to help oversee day-to-day invoicing, collections, and finance operations while supporting client interactions and internal coordination. Experience in SaaS/product companies is strongly preferred.

Key Responsibilities:

1. Billing, Invoicing & Collections (Primary Focus):

• Support end-to-end invoicing operations: invoice creation, validations, timelines, and dispatch to clients.
• Coordinate with internal teams to confirm billing triggers (subscription changes, renewals) and keep accurate.
• Track receivables and follow up on outstanding payments with clients in a professional, persistent, and structured manner.
• Support and oversee payment collection workflows and reconciliation across tools (e.g., payment gateways/subscription billing).
• Maintain weekly reporting on collections status, aging, pending invoices, and action items.
• Admin & Office Operations (Ops/Admin Focus):
• Own day-to-day administrative operations: coordination, documentation, and internal process follow-through.
• Manage travel logistics end-to-end (bookings coordination, itinerary planning, vendor coordination, reimbursements support, and policy adherence).
• Support vendor onboarding: collecting documentation, KYC/payment details, approvals, and onboarding into internal systems.
• Coordinate procurement and vendor management: obtaining quotes, comparing options,

negotiating on basic commercials where applicable, and ensuring timely renewals.

• Maintain vendor trackers: contracts, renewal calendars, SLAs, billing timelines, and points

of contact.

• Support internal office ops: supplies, facilities coordination, ad-hoc requirements, and

ensuring smooth daily operations.

• Process & Reporting:
• Maintain clean operational trackers, and dashboards for CS ops + finance ops.
• Contribute to internal operational improvements, automation ideas, and tooling hygiene.

Requirements

• Minimum 1 year experience in operations / executive support / CS ops /Admin
• Finance familiarity or qualification (e.g., coursework, certification, or hands-on invoicing/collections exposure) to oversee day-to-day billing and finance ops.
• Strong communication skills for client interactions, follow-ups, and collections management.
• Highly organized: comfortable with excel, trackers, attention to detail, and managing multiple parallel follow-ups.
• Proactive, hands-on, and ownership-driven approach.
• Interest in technology and working in fast-moving product/SaaS environments (preferred).

Tools Proficiency:

• Zoho (CRM/Books), Excel/Google Sheets (must-have advanced level proficiency).
• Razorpay, Chargebee (subscription billing / payments).
• Any experience with ticketing/helpdesk tools and basic reporting dashboards is a plus.

Benefits

• Competitive compensation aligned with experience and ownership.
• Unlimited leaves, including sick leaves, period leaves, and flexible time-off.
• High-autonomy, low-bureaucracy work environment focused on trust and outcomes.
• Opportunity to work on real-world AI products used by top law firms.
• Ownership over meaningful parts of the product that ship quickly to production.
• Close collaboration with product, backend, AI, and leadership teams.
• Inclusive, diverse, and innovation-first culture that values learning and experimentation.
• The chance to grow with a company building foundational AI technology for the legal industry.

Why this role matters?

This role is central to keeping Lucio’s operations and financial workflows seamless as we scale. You will help ensure billing, collections, and internal operations run with clarity and structure, directly impacting cash flow and client experience. Your work enables teams to operate efficiently while building strong operational foundations for a fast-growing AI company.

How to apply

If the role suits you, please send in your CV with a short note to careers@lucioai.com.