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Senior IT & Finance Auditor

Zendesk
Full Timesenior
INPosted April 18, 2026

Job Description

As an experienced Audit and Information Technology Staff Auditor at Zendesk, you will be a vital part of the Internal Audit and Transformation team. Your role involves delivering independent, objective assurance and advisory/consulting services to enhance Zendesk's operations and financial position. You will play a key role in achieving the long-term vision for internal audit by collaborating with management and internal/external audit teams, conducting SOX/internal controls and operational audits, and utilizing data analysis for informed business decisions. Staying abreast of compliance changes and evolving risks is essential to your responsibilities.

  • *Key Responsibilities:**
  • Collaborate with all levels of management and internal/external audit teams on SOX/internal controls and operational audits
  • Utilize data analysis for business decisions to reduce complexity, cost, and risks
  • Test controls, support audits, and stay current with compliance landscape and evolving risks
  • Assist in determining audit population, sample selection, and perform test procedures
  • Build and update business process flowcharts, maintain Risk Control Matrix, and assist with internal audit software database
  • Develop internal audit programs and steps to test control design and effectiveness
  • Partner with management and external auditors on remediation efforts for any SOX deficiencies
  • *Qualifications Required:**
  • 6+ years of relevant experience in compliance, internal controls, accounting, risk, regulatory, Sarbanes-Oxley, auditing, financial reporting, COSO, and/or compliance
  • 3+ years of Python experience and public accounting/internal audit experience
  • Strong understanding of SOX, IT GC, core auditing, and audit documentation requirements
  • Direct experience in a corporate accounting environment
  • Knowledge of GAAP and CPA or CIA certification preferred
  • Bachelors Degree required (Computing, Data Analysis, Accounting, Finance, Management Information Systems, Computer Science, etc.)
  • Excellent written and verbal communication skills
  • Team player with analytical and problem-solving skills
  • Ability to set and meet deadlines with attention to detail

Zendesk, a company dedicated to providing calm in the world of customer service, values diversity, equity, and inclusion. Employees work both in office and remotely, collaborating to create exceptional customer experiences. If you are looking to be part of a global team that champions diversity and innovation, Zendesk is the place for you. As an experienced Audit and Information Technology Staff Auditor at Zendesk, you will be a vital part of the Internal Audit and Transformation team. Your role involves delivering independent, objective assurance and advisory/consulting services to enhance Zendesk's operations and financial position. You will play a key role in achieving the long-term vision for internal audit by collaborating with management and internal/external audit teams, conducting SOX/internal controls and operational audits, and utilizing data analysis for informed business decisions. Staying abreast of compliance changes and evolving risks is essential to your responsibilities.

  • *Key Responsibilities:**
  • Collaborate with all levels of management and internal/external audit teams on SOX/internal controls and operational audits
  • Utilize data analysis for business decisions to reduce complexity, cost, and risks
  • Test controls, support audits, and stay current with compliance landscape and evolving risks
  • Assist in determining audit population, sample selection, and perform test procedures
  • Build and update business process flowcharts, maintain Risk Control Matrix, and assist with internal audit software database
  • Develop internal audit programs and steps to test control design and effectiveness
  • Partner with management and external auditors on remediation efforts for any SOX deficiencies
  • *Qualifications Required:**
  • 6+ years of relevant experience in compliance, internal controls, accounting, risk, regulatory, Sarbanes-Oxley, auditing, financial reporting, COSO, and/or compliance
  • 3+ years of Python experience and public accounting/internal audit experience
  • Strong understanding of SOX, IT GC, core auditing, and audit documentation requirements
  • Direct experience in a corporate accounting environment
  • Knowledge of GAAP and CPA or CIA certification preferred
  • Bachelors Degree required (Computing, Data Analysis, Accounting, Finance, Management Information Systems, Computer Science, etc.)
  • Excellent written and verbal communication skills
  • Team player with analytical and problem-solving skills
  • Ability to set and meet deadlines with attention to detail

Zendesk, a company dedicated to providing calm in the world of customer service, values diversity, equity, and inclusion. Employees work both in office and remotely, collaborating to create exceptional customer experiences. If you are looking to be part of a global team that champions diversity an

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