Role Overview
Z tech India ltd. is hiring a mid-level Cart Manager/ Shift Supervisor. This is a full-time role in Uttar Pradesh. Part of Z tech India ltd.'s Brand hiring, posted 4 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Experienced Cart Manager / Shift Supervisor needed to oversee outlet operations during assigned shifts. Dual responsibility role covering front-of-
house cart management, team leadership, sales targets, FSSAI compliance, and customer service excellence.
KEY RESPONSIBILITIES
- Set up, manage, and close the cart as per SOP; ensure stock, packaging, and consumables are replenished throughout the shift
- Monitor order flow, counter speed, and kitchen coordination to ensure timely, accurate fulfilment
- Lead and assign shift team — crew, cashiers, and support staff — based on footfall and operational needs
- Coach team on service standards, SOPs, and product knowledge; monitor attendance, grooming, and punctuality
- Drive shift sales targets through upselling, combo promotions, and team suggestive selling
- Handle guest complaints and escalations professionally in English or Hindi; monitor satisfaction levels
- Ensure full FSSAI compliance — enforce FIFO, food temperature checks, labelling, and hygiene protocols across the cart
- Conduct shift hygiene audits; report food safety incidents, equipment faults, or violations immediately
- Track raw material usage, minimise wastage, and flag shortages to the manager
- Complete cash tally, billing reconciliation, and accurate shift-end reports — sales summary, wastage log, attendance
- Follow Opening and Closing SOPs diligently every shift
- Ensure all equipment is maintained and serviced; report breakdowns and follow up on resolution
- Train new joiners on brand SOPs, food safety, customer service, and POS operations
- Support product launches, promotional activities, and seasonal menu rollouts at the cart level.
Skills & Requirements:
- Prior supervisory or team lead experience
- Strong FSSAI and food safety knowledge
- POS, cash handling & billing proficiency
- English & Hindi fluency (spoken & written)
- Basic MS Office / ERP reporting skills
- 4–6 yrs experience in QSR / restaurant operations
Pay: ₹23,000.00 - ₹25,000.00 per month
Benefits
- Provident Fund
Work Location: In person
Frequently Asked Questions
How do I apply for the Cart Manager/ Shift Supervisor position at Z tech India ltd.?
Use the Apply button above to submit your application directly to Z tech India ltd.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Cart Manager/ Shift Supervisor position at Z tech India ltd. located?
This position is based in Uttar Pradesh. Z tech India ltd. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Cart Manager/ Shift Supervisor at Z tech India ltd. earn?
Z tech India ltd. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Cart Manager/ Shift Supervisor role at Z tech India ltd. posted?
This role was posted on June 9, 2026 (4 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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