Position Overview

We are seeking an experienced, self-driven Supply Chain Operations Lead to oversee daily supply chain operations and support a team of analysts. This role is responsible for reviewing and validating analyses, proactively identifying opportunities, mitigating risks, and supporting both strategic and operational decision-making across the organization.

Key Responsibilities

Leadership & Team Management

• Review and ensure analysts’ deliverables are accurate, clear, and ready for Senior Management review
• Guide and support Supply Chain Analysts across teams, ensuring high-quality outputs and alignment with business priorities
• Oversee and manage 3PL warehouses and storage operations
• Drive operational efficiency and achieve cost savings through vendor oversight and negotiation

Demand Planning, Inventory & Performance Management

• Oversee and validate demand forecasts and inventory reports prior to Senior Management submission
• Collaborate with internal teams and external partners to optimize inventory levels and ensure stock accuracy
• Coordinate inbound and outbound logistics to ensure timely and cost-effective delivery
• Manage supply chain budgets and monitor key performance indicators (KPIs)
• Identify opportunities for process improvement, efficiency gains, and cost reduction

Supply Chain Collaboration & Partner Support

• Build and maintain strong working relationships with internal teams and external partners, including 3PLs, suppliers, distributors, and retail locations
• Negotiate contracts, pricing, and service-level agreements with vendors and logistics partners
• Conduct supplier and partner performance evaluations and implement continuous improvement initiatives

Analysis, Strategy & Cost Optimization

• Identify trends, risks, and opportunities within the supply chain
• Provide actionable, data-driven recommendations to support Senior Management decision-making
• Deliver insights to support product pricing strategies, cost optimization, and overall business performance

Compliance, Risk & Continuous Improvement

• Ensure compliance with regulatory requirements, including Preventive Control Plans (PCP), Federal Plastics Registry, and Blue Box recycling obligations
• Develop mitigation and contingency plans for potential supply chain disruptions
• Demonstrate accountability, challenge assumptions thoughtfully, and continuously improve processes using data-driven insights

Other Duties

• Perform additional responsibilities as required to support the Supply Chain function

Qualifications & Requirements

• 7+ years of experience in supply chain analysis, operations, strategy, or supervisory roles
• Experience in retail or food service environments is preferred
• Proven experience supervising, mentoring, and developing teams
• Advanced proficiency in MS Excel and Power BI
• Hands-on experience with ERP and POS systems
• Strong communication skills; highly detail-oriented, proactive, and solutions-focused

Commitment to Equity & Accessibility

We are an equal opportunity employer committed to diversity, inclusion, and accessibility. Accommodations are available throughout the recruitment process and during employment, in accordance with the AODA and Ontario Human Rights Code.

Job Types: Full-time, Permanent

Pay: $70,000.00-$85,000.00 per year

Benefits

• Dental care
• Extended health care
• On-site parking

Ability to commute/relocate:

• Markham, ON L3R 8V2: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you legally eligible to work in Canada?
• Will you now or in the future require immigration sponsorship for an employment visa or work permit status?
• What is your desired salary? Please provide a range.

Experience

• supply chain analysis, operations, strategy, or supervisory: 7 years (required)

Work Location: In person