Manager, People Rewards and Payroll

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities. Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area. Position Overview The Manager, People Rewards & Payroll plays a key leadership role in supporting the organization’s mission of enabling seniors to live their lives to the fullest with dignity, quality of care, and quality of life. Reporting to the Chief People Officer, this role is responsible for the leadership and delivery of payroll, compensation, benefits, pension, and total rewards programs across the organization. The Manager ensures payroll accuracy and compliance while supporting strategies that attract, retain, and support a stable workforce in a unionized long-term care environment. The role supervises Payroll Administrators and works closely with Finance and HR leaders to ensure payroll, benefits, and compensation programs align with organizational priorities and regulatory requirements. Mission & Values Alignment This role directly supports Yee Hong’s commitment to: WE CARE – By being compassionate and seeking to understand and support each other. By respecting diversity and being inclusive and equitable. By supporting people to be independent and make their own choices. WE COLLABORATE – By working together to achieve our shared vision and goals. By leveraging our combined strengths to pursue opportunities and address challenges. By partnering to increase our positive impact on our clients, staff and the system. WE COMMIT – To pursuing excellence through continuous learning, innovation and improvement. To empower our people to be the best they can be within a progressive organizational culture and work environment. To have integrity and being accountable and to advocate for improved equity and social justice. Key Responsibilities Payroll Leadership Lead payroll operations and supervise Payroll Administrators to ensure accurate and timely payroll processing. Ensure payroll compliance with legislation, collective agreements, and internal policies. Oversee payroll deductions, pension contributions, remittances, and year-end reporting. Maintain strong payroll controls, data integrity, and audit processes. Partner with Finance to reconcile payroll accounts and support financial reporting. Ensure timely processing of Records of Employment (ROEs). Compensation & Total Rewards Develop and maintain compensation structures aligned with labour market trends and organizational strategy. Conduct salary benchmarking and compensation analysis. Support pay equity compliance and compensation audits. Provide recommendations on compensation adjustments and workforce planning. Lead and conduct job evaluations. Support recognition and total rewards initiatives that strengthen employee engagement. Benefits & Pension Administration Oversee administration of employee benefits, retirement savings, and pension plans. Ensure accurate plan enrolment, changes, and terminations. Liaise with benefits carriers and pension administrators to resolve claims and inquiries. Coordinate disability and leave-related benefits programs. Monitor benefits utilization and provide recommendations to optimize program value and sustainability. HR Systems & Data Maintain payroll and compensation data integrity within HRIS systems (e.g., Workday). Support payroll system integration with time and attendance and workforce management systems. Generate reports and analytics related to payroll costs, benefits, and compensation trends. Adjust service/seniority data in accordance with Collective Agreements Leave Administration Oversee administration of employee leaves including statutory, disability, and parental leaves. Ensure accurate payroll adjustments and compliance with legislative requirements. Renews and ensures compliance with SUB plans Leadership & Program Support Provide coaching and oversight to Payroll Administrators. Establish standardized payroll procedures and documentation. Support HR initiatives including recognition programs and HR communications. Maintain compliance with privacy, risk management, and data security requirements. Qualifications Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. CHRL designation and/or CEBS certification considered an asset. Minimum 5 years of progressive experience in payroll, compensation, benefits, or total rewards. Experience supervising payroll staff. Experience in a unionized environment, preferably in healthcare, long-term care, or non-profit sectors. Strong knowledge of Canadian payroll legislation, benefits administration, and pension programs. Experience with HRIS systems such as Workday. Strong analytical and problem-solving skills. Excellent communication and stakeholder relationship skills. Proficiency in Microsoft Office, particularly Excel. Ability to communicate in English and Chinese considered an asset. Vulnerable Sector Screen required. Please apply before: Salary Range: $48.02 - $56.49 INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer: Competitive total compensation package Multi-employer pension plan Professional development opportunities Ongoing learning and development Employee education assistance program Award winning corporate culture Safe, inclusive and supportive work environment Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation. Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate. Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume. This job is posted to fill an existing vacancy. JOIN A GREAT TEAM, DOING GREAT WORK! Yee Hong Centre for Geriatric Care (“Yee Hong”) is one of the largest not-for-profit, culturally-appropriate seniors care organizations in Canada. At several campuses of care and other service locations across the Greater Toronto Area, Yee Hong offers a full continuum of services including active seniors programs, adult day programs, caregiver support services, transportation, meals on wheels, congregate dining, home care, long-term care, and hospice/palliative care. Yee Hong’s vision is “Seniors living their lives to the fullest – with health, independence and dignity”. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well-being. Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research. Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams’ commitment to highest quality care and service excellence. As a recipient of Canada’s Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong’s progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.