Job Description
Job Description :Your Role :- IT System Maintenance : Ensure that all computers, biometric systems, and attendance systems across the hospital function efficiently. Regularly check systems to prevent downtime and manage scheduled maintenance.- Network Administration : Monitor and manage the hospitals network infrastructure, ensuring stable and secure connectivity for all departments. Resolve any network issues quickly and efficiently.- Issue Handling : Act as the first point of contact for any technical issues related to hardware, software, or network problems. Provide prompt troubleshooting and solutions.- Team Collaboration : Work closely with other departments to ensure that their IT needs are met. Coordinate with external IT vendors when necessary.- Documentation & Reporting : Maintain records of all technical issues, solutions provided, and preventive actions taken. Provide reports to the management on network performance and system updates.- Manage and maintain network hardware including routers, switches, access points, and firewalls.- Oversee the school's wired and wireless LAN across academic blocks, labs, admin offices, and classrooms.- Ensure reliable internet connectivity, including load balancing and failover configurations.- Implement network security measures including firewall rules, VLAN segregation, and content filtering.- Monitor for threats or unusual activity using tools like PRTG, Zabbix, or equivalent.- Perform periodic vulnerability assessments and system updates.- Design, install, configure, and maintain network infrastructure, including switches, firewalls, and wireless access points.- Management of wireless infrastructure (Access point and wireless controller)- Monitor network performance and ensure system availability, bandwidth and reliability.- Proficiency in Palo Alto, Fortigate and Cisco FTD firewalls.- Perform network security measures to protect data, software, and hardware.- Troubleshoot network issues and outages and provide timely resolutions.- Maintain and administer network management systems and tools.- Network devices upgrade, update.- Managing compliance like ISO 27001:2013 for Network infrastructure- Implement and manage VPN, WAN, and LAN connections.- Management and monitoring of Network monitoring Tools like Solarwind- Coordinate with the IT team to ensure seamless integration of network and server infrastructure.- Respond to and resolve network-related incidents and service requests raised by school staff.- Maintain structured cabling and rack arrangements in server/network rooms.- Schedule and perform preventive maintenance for network equipment.- Maintain detailed documentation of network architecture, IP schema, and device logs.- Prepare network health and usage reports for IT leadership and school management.- Liaise with service providers for internet lines, AMC, and hardware purchases.- Support the IT team in deployments of ERP, LMS, MDM systems, and digital learning tools.What You Bring :- Technical Expertise : At least 3 years of experience in network administration, preferably in a hospital or healthcare setting. Must be skilled in managing IT systems, networks, biometric devices, and troubleshooting technical issues.- Education : A degree in IT, Computer Science, or a related field. Certifications in network management are an advantage.- Skills & Attributes : Strong problem-solving abilities with attention to detail, ability to work under pressure and manage multiple systems simultaneously and excellent communication and interpersonal skills to work with non-technical staff. What We Offer :- Supportive Environment : Join a hospital that values technology and innovation in delivering top-tier healthcare services.- Professional Growth : Opportunities for further training and growth within the IT department of our hospital.- Competitive Compensation : An attractive salary package that matches your expertise and experience in the healthcare IT sector.Qualifications :- Education : Degree in IT, Computer Science, or related field. Certifications in network management (e.g., CCNA, CompTIA Network+) are a plus.- Experience : Minimum 3 years of experience in IT network administration, preferably in a hospital setting.- Skills : Proficiency in troubleshooting, network monitoring, and biometric system management. Knowledge of hospital management software is an advantage. (ref:hirist.tech)
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