Responsibilities

We're looking for a Sr. UX Designer to join our Product Design team and help shape how users interact with Workato's platform across multiple product areas.

Workato sits at the intersection of powerful automation capabilities and approachable design. You'll work on features spanning builder experiences, platform capabilities, data orchestration, and API management—areas where users are solving real business problems through automation, orchestration, and AI. Your job is to translate that technical depth into clarity, helping both technical and non-technical users build sophisticated automations with confidence.

You'll partner with product managers, engineers, researchers, and other designers to define the vision for product areas – not just executing on specs, but shaping what gets built and why. We're looking for someone who brings strong opinions loosely held, navigates ambiguity with confidence, and consistently raises the bar for craft and usability.

This is a role for someone who's done this before. You know how to drive a project from early exploration through launch, how to push back on requirements that don't serve users, and how to make hard tradeoffs when timelines get tight.

In this role, you will also be responsible for:

• Leading design end-to-end for complex features – from early problem framing through detailed specs, implementation support, and iteration post-launch

• Working across product areas, partnering with product and engineering to identify opportunities and shape solutions

• Designing intuitive interfaces for technically complex workflows, turning powerful capabilities into experiences that feel effortless

• Navigating ambiguity confidently and make progress when requirements are undefined, ask the right questions, and know when to push for clarity versus to move forward

• Partnering with researchers to frame the right questions, understand user needs, and validate design decisions with appropriate rigor

• Working with other designers to give and receive feedback, contributing to a culture of craft and continuous improvement, and raising standards for execution

• Incorporating AI-assisted capabilities into your features thoughtfully, helping users leverage AI where it adds value, in both invisible and visible ways

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of experience designing digital products, with significant time spent in enterprise SaaS, developer tools, or technically complex domains

• A portfolio that demonstrates ownership of complex problems end-to-end. Bonus points for work involving workflows, data pipelines, integrations, or technical configuration interfaces

• Deep technical fluency: You're comfortable working on features that involve concepts like data transformations, API configurations, schema mapping, and automation logic. You understand how systems connect and can go deep with engineers on implementation tradeoffs

• A track record of driving projects with autonomy – defining the approach, managing complexity, and delivering quality work without close oversight

• Proficiency in Figma for design and prototyping. Experience with tools like Framer, Cursor, or code-based prototyping is a plus

• Familiarity with design systems and how to contribute to and extend them thoughtfully

Soft Skills / Personal Characteristics

• Exceptional interaction design instincts: You think in systems, flows, states, and edge cases, and you anticipate problems before they surface

• Strong communication skills: You articulate your rationale clearly, give and receive feedback constructively, and influence decisions across functions

• Experience working through ambiguity and competing priorities. You know when to push back and when to adapt

(REQ ID: 2592)