Deputy Manager - Process Training (eLearning Developer/Instructional
WNS Global ServicesRole Overview
WNS Global Services is hiring a mid-level Deputy Manager - Process Training (eLearning Developer/Instructional. This is a full-time role in Pune. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
To ensure that all the trainings are conducted as per the plan by ops /clientTo support Ops SMEs/trainers in conducting the trainingTo prepare and maintain various process/Training related documents in EnglishTo maintain the database for all the trainings conducted over the last 2-3 yearsTo provide relevant data as and when necessary, To adhere to the requirements of supervisors.To create contents of the process with the co-ordination of Ops as per the training and process requirements.Proactively, managing performance and enhancing performance of team based defined KPI'sAssess training needs, provide training opportunities and train new hires and existing staffProvide subject matter expertiseTimely escalation of people issues, maintaining disciplineIncentive/ Performance Management monitoring.Exposure with hands on experience on Digital training tools, strategies is must.
Qualifications
Graduation
Frequently Asked Questions
How do I apply for the Deputy Manager - Process Training (eLearning Developer/Instructional position at WNS Global Services?
Use the Apply button above to submit your application directly to WNS Global Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Deputy Manager - Process Training (eLearning Developer/Instructional position at WNS Global Services located?
This position is based in Pune. WNS Global Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Deputy Manager - Process Training (eLearning Developer/Instructional at WNS Global Services earn?
WNS Global Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Deputy Manager - Process Training (eLearning Developer/Instructional role at WNS Global Services posted?
This role was posted on June 5, 2026 (11 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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