Role Overview
White lotus international Hospital is hiring a mid-level Call Center Operator. This is a full-time role in Maharashtra. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Shift: Rotational (24/7 hospital operations)
Job Purpose:
To manage all incoming and outgoing calls efficiently, provide accurate information, and ensure seamless communication between patients, departments, and hospital staff.
Key Responsibilities:
- Handle incoming and outgoing calls in a professional and courteous manner
- Provide information about hospital services, doctors’ availability, and appointment scheduling
- Transfer calls to relevant departments promptly
- Manage emergency calls and escalate immediately as per protocol
- Maintain call logs and records accurately
- Coordinate with front desk, billing, and clinical departments
- Address patient queries and complaints over the phone
- Ensure minimal call waiting time and high responsiveness
- Follow standard communication scripts and hospital policies
- Support teleconsultation coordination (if applicable)
Pay: ₹17,000.00 - ₹25,000.00 per month
Benefits
- Provident Fund
Work Location: In person
Frequently Asked Questions
How do I apply for the Call Center Operator position at White lotus international Hospital?
Use the Apply button above to submit your application directly to White lotus international Hospital. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Call Center Operator position at White lotus international Hospital located?
This position is based in Maharashtra. White lotus international Hospital has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Call Center Operator at White lotus international Hospital earn?
White lotus international Hospital has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Call Center Operator role at White lotus international Hospital posted?
This role was posted on April 20, 2026 (61 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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