Job Description
Our client, a prestigious hotel and conference center located in vibrant Baltimore, Maryland, US , is seeking an experienced and highly organized Event Manager to oversee the planning and execution of a wide range of events. This role is instrumental in delivering exceptional guest experiences and ensuring the seamless operation of all catered functions, conferences, and social gatherings hosted at the venue. The Event Manager will work closely with clients to understand their needs, develop event proposals, coordinate with internal departments (culinary, AV, operations), manage budgets, and supervise on-site event execution. The ideal candidate is a creative problem-solver with excellent communication, negotiation, and project management skills, possessing a keen eye for detail and a passion for delivering flawless events.
Responsibilities: Manage the entire lifecycle of events, from initial client consultation and proposal development to execution and post-event follow-up. Serve as the primary point of contact for clients, building strong relationships and ensuring their event vision is realized. Develop detailed event plans, including timelines, budgets, staffing, and resource allocation. Coordinate with internal departments, including banquets, catering, audiovisual, sales, and housekeeping, to ensure all event requirements are met. Conduct site tours and tastings for prospective clients. Oversee event setup, execution, and breakdown, ensuring all details are handled efficiently and professionally. Manage event budgets, track expenses, and ensure profitability of all events. Troubleshoot and resolve any issues that arise during event planning or execution in a calm and effective manner. Stay current with industry trends, new venues, and innovative event concepts. Maintain accurate event records and client databases. Supervise and train event staff as needed. Ensure compliance with all health, safety, and licensing regulations. Qualifications: Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field, or equivalent experience. Minimum of 4 years of experience in event planning and management, preferably within a hotel, conference center, or catering environment. Proven track record of successfully planning and executing a variety of events, from small meetings to large-scale conferences and weddings. Strong knowledge of event planning principles, contract negotiation, and budgeting. Excellent organizational, time management, and multitasking abilities. Exceptional communication, interpersonal, and customer service skills. Proficiency in event management software and Microsoft Office Suite. Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by event schedules. Creativity and a keen eye for detail in event design and execution. Experience with AV and technical event production is a plus. A passion for creating memorable experiences. This is a demanding yet highly rewarding role for a dedicated professional.
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