Job description

1) Server Administration & Management

• Install, configure, and maintain Windows Server environments.
• Manage Active Directory, Group Policy, DNS, DHCP, and file/print services.
• Perform server hardening, patch management, and access control implementation.
• Manage file system permissions, quotas, and system-level configurations.

2) Backup, Recovery & Disaster Planning

• Perform and monitor system backups and periodic restore testing.
• Ensure integrity and reliability of MSSQL and MySQL database backups.
• Support disaster recovery planning and execution.

3) Server & Application Software Configuration

• Install and configure server and application software.
• Manage web hosting components such as IIS, Apache, Nginx, and LAMP/LEMP stacks.
• Install, configure, and maintain hosting control panels (WHM, cPanel, Plesk).

4) Database Administration

• Administer MSSQL and MySQL databases.
• Perform performance tuning, schema management, and access control.
• Monitor database health and optimize queries where required.

5) User Account & Identity Management

• Create, modify, and deprovision user accounts and roles.
• Conduct access audits and enforce security policies.

6) Virtualization & Cloud Infrastructure

• Deploy and manage virtualization platforms (Hyper-V, VMware, KVM).
• Support on-premises and cloud-hosted VMs.
• Basic working knowledge of cloud platforms such as AWS, Azure, and GCP.
• Ensure cost-effective utilization of cloud resources.

7) Ticket Ownership & SLA Compliance

• Own, respond to, and resolve L2/L3 support tickets, including escalations.
• Maintain accurate ticket updates and meet defined SLA timelines.
• Handle low-to-medium complexity incidents independently.

8) Infrastructure Monitoring & Troubleshooting

• Monitor servers, logs, system metrics, and alerts.
• Identify and resolve performance bottlenecks proactively.
• Collaborate with cross-functional teams for high-priority incidents.

9) Security & Compliance

• Implement firewalls, patching, access control, and security policies.
• Monitor system vulnerabilities and intrusion detection logs.
• Ensure compliance with internal and customer security standards.

10) Documentation & Team Collaboration

• Document SOPs, troubleshooting steps, and infrastructure changes.
• Participate in knowledge-sharing and incident post-mortems.
• Work collaboratively with support, SRE, and DevOps teams.

Required Candidate Profile

• Proven experience in administering Windows Server environments.
• Strong knowledge of Active Directory, DNS, DHCP, and Hyper-V.
• Hands-on experience with MSSQL and MySQL database administration.
• Strong troubleshooting skills for L2/L3 level server issues.
• Experience in web hosting environments preferred.
• Familiarity with virtualization technologies (Hyper-V, VMware, KVM).
• Basic exposure to cloud platforms (AWS/Azure/GCP).
• Ability to multitask in a fast-paced production environment.
• Strong written and verbal communication skills.
• Demonstrated ownership, accountability, and follow-through.
• Ability to work independently and in a team.

Job Type: Full-time

Pay: ₹200,000.00 - ₹700,000.00 per year

Benefits

• Provident Fund

Work Location: In person