Role Overview
Vitreous Patel Proceesing is hiring a mid-level Customer Support Analyst. This is a full-time role in Surat. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Title: Customer Support p
Location: Surat, Gujarat
Employment Type: Full-Time
Experience Level: 0.5–2 years
Shift: US Shift Rotational
Job Summary: We are seeking enthusiastic and customer-focused individuals to join our growing team in Vadodara as Customer Support Analysts. You will be responsible for resolving customer queries, providing product/service information, and ensuring high customer satisfaction through professional support.
Key Responsibilities:
· Respond to customer inquiries via phone or email.
· Provide timely and accurate solutions to customer issues.
· Escalate unresolved queries to the appropriate internal teams.
· Maintain customer records and document interactions.
· Collaborate with cross-functional teams to enhance customer experience.
· Adhere to internal processes and SLAs.
Requirements
· Strong communication and interpersonal skills.
· Ability to work in a team and handle pressure situations.
· Good problem-solving skills and a proactive attitude.
· Basic understanding of customer service tools and CRM systems is a plus.
· Freshers with strong communication skills are welcome to apply.
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Support Analyst position at Vitreous Patel Proceesing?
Use the Apply button above to submit your application directly to Vitreous Patel Proceesing. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Analyst position at Vitreous Patel Proceesing located?
This position is based in Surat. Vitreous Patel Proceesing has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Analyst at Vitreous Patel Proceesing earn?
Vitreous Patel Proceesing has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Analyst role at Vitreous Patel Proceesing posted?
This role was posted on April 21, 2026 (60 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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