Job Description
location: Arlington Va 22203
Employment Type: Full-time/Part time
We are seeking a professional, friendly ,and detail oriented Front desk Receptionist to join our medical Spa Team. This role is essential in creating a welcoming environment for clients while ensuring smooth daily operations.The ideal candidate has excellent communication skills, strong, organizational abilities , and a passion for customer service.
Key Responsibilities
- Greet and check in clients in a warm and professional manner
- Answer phone calls, emails, and respond to inquiries promptly
- Schedule, confirm, and manage appointments using booking systems
- Process payments and handle transactions accurately
- Maintain client records and ensure confidentiality
- Coordinate with providers and staff to ensure efficient workflow
- Keep the front desk and reception area clean and organized
- Promote services, memberships, and retail products when appropriate
- Handle client concerns or complaints with professionalism
Qualifications
- Previous experience in a front desk, receptionist, or customer service role (medical spa or healthcare preferred)
- Strong communication and interpersonal skills
- Proficiency with scheduling software and basic computer skills
- Ability to multitask and stay organized in a fast-paced environment
- Professional appearance and positive attitude
- Sales experience is a plus
What We Offer
- Competitive pay + commission opportunities
- Employee discounts on services and products
- Supportive and professional work environment
- Opportunities for growth within the company
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