Skip to main content
VirtualVocations logo

Customer Success Program Manager

VirtualVocations
Full Timemanager
Posted April 11, 2026

Job Description

A company is looking for a Customer Success Program Manager to design and execute customer success programs that enhance adoption and retention.

Key Responsibilities

Lead the design and management of scalable customer success programs

Collaborate with cross-functional teams to align on customer initiatives

Develop onboarding frameworks and drive product adoption through structured engagement

Required Qualifications

First Level University degree

7+ years in project management or related roles

Experience with channel partners in driving customer success

Familiarity with systems such as CS Cloud and Totango

PMP Certification is highly preferred

Want AI-powered job matching?

Upload your resume and get every job scored, your resume tailored, and hiring manager emails found - automatically.

Get Started Free