Customer Care Representative

We are looking for a Customer Care Representative to join our team at Victa Earlyjobs Technologies Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 16,000 - ₹ 1,00,000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

required languages : hindi or kannada or tamil or malayalam and English

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Representative job

Please go through the FAQs to get all answers related to the given Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?

Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Representative role.

How much can you earn in this position?

Ans : You can earn between ₹16,000-₹20,000 per month in this Customer Care Representative position.

What shift and timings does this job follow?

Ans : This Customer Care Representative job follows a Day shift with timings from 09:00 AM - 06:00 PM.

Do you need to visit the office for this job?

Ans : Yes, candidates need to visit the office and work from the location in Varthur, Bangalore.

How many vacancies are there for this Customer Care Representative job?

Ans : There are 50 vacancies for this Customer Care Representative role.

Is this job open for all genders?

Ans : Yes, this Customer Care Representative job is open for both male and female candidates.

What work will you do in this role?

Ans : As a Customer Care Representative, you will work on skills like Domestic Calling, Query Resolution.

What is the job location for this position?

Ans : The job location for this Customer Care Representative position is Varthur, Bangalore.

Who is the right fit for this Customer Care Representative job?

Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Representative job.

What makes this Customer Care Representative job a good opportunity?

Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 50 openings.

Candidates can call HR for more info.