Responsibilities

Reporting to the Chief Risk Officer, the Chief Compliance Officer is a senior leadership position responsible for leading the bank's enterprise-wide compliance program, ensuring adherence to all applicable federal and state banking regulations, consumer protection laws, and internal policies. This role provides strategic direction and oversight of compliance risk management activities across all business lines and operational units. The Chief Compliance Officer also serves as the bank's Privacy Officer, CRA Compliance Officer, Reg O Officer, and is a key member of the Ethics Office. The Chief Compliance Officer partners closely with business leaders, risk management, legal, information security, and audit functions to foster a strong culture of compliance, privacy protection, and ethical conduct throughout the organization.

Duties

• Develop, implement, and maintain a comprehensive enterprise compliance management system that identifies, assesses, monitors, and mitigates compliance risks
• Establish and maintain compliance policies, procedures, and internal controls aligned with regulatory requirements and industry best practices
• Oversee the compliance risk assessment process and ensure appropriate risk mitigation strategies are in place
• Monitor and interpret regulatory developments and assess their impact on bank operations, products, and services
• Serve as primary liaison with regulatory agencies on compliance-related matters (excluding BSA/AML)
• Manage regulatory examination processes, including preparation, response coordination, and remediation of findings
• Oversee timely and accurate regulatory reporting and filings including quarterly monitoring reports, annual HMDA and CRA filings
• Ensure compliance with consumer protection regulations including UDAAP, TILA, TISA, RESPA, ECOA, FCRA, Fair Lending, and other applicable consumer laws
• Design and oversee compliance monitoring and testing programs to validate adherence to policies and regulatory requirements
• Direct complaint management processes and ensure appropriate investigation and resolution
• Serve as a CRA Compliance Officer and provide strategic leadership and oversight of the Bank's CRA program to ensure compliance with CRA regulations and achievement of performance goals
• Serve as the Bank's designated Privacy Officer with overall responsibility for the privacy program
• Serve as a key member of the Bank's Ethics Office, supporting the Ethics Officer in promoting ethical conduct and organizational integrity
• Provide compliance guidance and risk assessments for new products, services, and business initiatives
• Partner with business units to embed compliance considerations into strategic planning and operational processes
• Review and approve marketing materials and customer communications for regulatory compliance and privacy considerations
• Oversee third-party vendor compliance and privacy risk management processes
• Conduct CRA and Fair Lending performance monitoring, including analysis of lending patterns, community development activities, and service delivery
• Provide regular reporting to the Chief Risk Officer, senior management, management committees, Board committees on the following:
• Compliance risks, program effectiveness, and regulatory developments
• CRA performance, including lending analysis, community development activities, and progress toward strategic plan objectives
• Privacy program including privacy incidents, regulatory developments, and program enhancements
• Serve as a trusted advisor to senior management and the Board on compliance matters
• Foster a culture of compliance awareness, privacy protection, and ethical conduct throughout the Bank

Qualifications

• Bachelor’s Degree required
• 15+ years' of compliance experience in banking or financial services
• 5+ years' in a senior compliance leadership role, preferably at a regional or community bank
• Demonstrated expertise in CRA regulations, including developing and implementing CRA strategic plans, examination procedures and performance evaluation standards
• Experience managing regulatory examinations and responding to regulatory findings
• Proven track record of building and leading compliance programs in a banking environment
• Deep knowledge of federal and state consumer protection regulations, banking laws, and regulatory expectations