Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

About The Job:

• Entry-level engineer responsible for real-time monitoring, first-line troubleshooting, and ticket lifecycle management for network incidents. Works with runbooks and escalates to Tier 2/3 for complex issues. Typical of 24×7 operations environments.
• Tier 2 engineer owning complex incident resolution, change implementation, and operational improvement. Acts as escalation point for Tier 1 and coordinates with vendors/other teams.
• Senior engineer accountable for operational excellence and reliability—owns major incident technical leadership, drives design verification, automation, and upgrade/recovery routines for Cisco Enterprise Switching and WLAN environments.

Essential Job Functions:

• Event Monitoring & Incident Management — (Level 3 Apply)
• Monitor network alerts (NMS/telemetry/syslog) and identify anomalies impacting availability/performance.
• Perform L1 triage: validate incident, scope/impact, basic diagnosis (L1–L3).
• Open/update tickets; follow escalation matrix; provide timely status updates and handovers.
• Configuration & Release Management — (Level 3 Apply, supervised)
• Execute standard/pre-approved changes (e.g., VLAN/port changes, basic ACL updates) and record evidence.
• Support patching/maintenance windows: pre-checks, post-checks, and documentation of outcomes.

Infrastructure Operations — (Assist

• Apply)
• Maintain device inventory, configuration backups, and documentation updates (diagrams/runbooks/KB).
• Assist in investigating recurring operational issues; contribute to PIR/RCA evidence collection.
• Network Design — (Exposure / Assist)
• Support seniors with baseline checks (standards compliance, documentation completeness) and implementation checklists.
• Required Skills (Technical)
• Fundamentals: TCP/IP, DNS/DHCP, VLANs, STP basics, routing basics, Wi Fi fundamentals.
• Cisco basics: IOS/NX-OS “show”/health checks; awareness of Nexus concepts (vPC basics exposure is a plus).
• Ticketing + documentation discipline; ability to work shifts/on-call as per NOC needs.
• Certifications (preferred)
• CCNA (required); CCNP track “in progress” is a plus.
• Deliverables / KPIs (examples)
• SLA compliance for acknowledgement/triage; ticket quality (categorization, evidence, handover completeness).
• Capability to perform Wacker NOC tasks (Graduate)
• Network design (L5 Ensure, advise): Assist only (documentation checks, implementation checklists)
• Infrastructure operations (L5 Ensure, advise): Assist / Apply (ops checks, backups, hygiene, data gathering)
• Monitoring & incidents (L3 Apply): Apply (triage, basic troubleshooting, escalation)
• Config & release (L3 Apply): Apply under supervision (standard changes, patch window support)

Qualifications

• Exp: 1-7 years

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years

INR 5,000

2-6 years

INR 7,500

6+ years

INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.