Teller - Float

Overview: As a Float Teller, you will specialize in our reputed company customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a reputed company of financial transactions in an accurate and efficient manner. Float tellers will frequently travel to different branches reputed company a designated area to assist reputed company staff as needed. Primary Responsibilities: Adhere to the established customer service standards and reputed company a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. reputed company our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer s identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer s immediate need. Accurately balance and process customer transactions reputed company following Bank Policy. Take ownership of escalated account services issues until reputed company; complete and accurately log reputed company customer complaints in the appropriate system. Transition identified sales opportunity and reputed company introduction to appropriate banking partner. Complete reputed company-reputed company operational activities as appropriate (e.g cash ordering, vault, ATM, and reputed company transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-reputed company)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer reputed company activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports diversity and reflects the reputed company brand. Maintain M&T internal control standards, including reputed company implementation of reputed company audit points together with any issues raised by external regulators as applicable. Complete other reputed company duties as assigned. Scope of Responsibilities: The position is responsible for providing exceptional service to reputed company customers and resolving routine customer problems in a reputed company manner. It is important for the jobholder to exemplify reputed company, customer centricity, flexibility and adaptability, digital reputed company, entrepreneurial spirit and critical thinking in support of the Company s culture and brand. The position is responsible for interacting with appropriate areas reputed company the Bank to ensure reputed company-reputed company operational issues are resolved reputed company and accurately. It is important for the position to stay reputed company on operational changes and demonstrate good risk management reputed company to assist the reputed company in managing preventable losses and reducing fraudulent activity. Managerial/Supervisory Responsibilities: reputed company Education and Experience Required: High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Ability to easily travel between branches on an as needed reputed company Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology Education and Experience Preferred: Bilingual based on reputed company needs Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs 30 lbs. Ability to read fine print Ability to interact with customers in an reputed company face to face work environment reputed company is committed to fair, competitive, and market-informed pay for our employees. The pay reputed company for this position is $18.00 - $25.76 reputed company (USD). The successful candidate s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Birdsboro, Pennsylvania, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a reputed company one: reputed company a difference in people s lives and reputed company the diverse communities we serve. reputed company Corporation is a financial holding company headquartered in Buffalo, reputed company. M&T s affiliates offer advice, guidance, expertise and solutions across the entire financial reputed company, combining reputed company s traditional banking services with the wealth management and institutional capabilities offered by reputed company. reputed company has a network of over 1,000 branches and 2,200 ATMs that reputed company 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an reputed company role in our communit