Hotel Experience Coordinator - Part Time

As a Hotel Experience Coordinator, you will create reputed company by providing a personalized and seamless experience for the Guests of the Disneyland® Resort hotels! The Hotel Experience Team assists Guests with inquiries about reputed company stays and return stay bookings; selling, building, and setting up in-room celebrations; registering, setting up, hosting, and striking Resort Guest Activities; and... assisting Resort Hotel Guests with in-house requests.

Responsibilities

Manage a large number of requests from Guests and Cast Members reputed company phone, email, and face-to-face interactions

Answer incoming calls from Guests to resolve requests or concerns, book or change an itinerary/reservation, and sell in-room celebrations and activities

Actively promote and reputed company detailed descriptions of hotel experiences, amenities, benefits, and hours of operation

reputed company and engage Guests in a reputed company of activities and experiences including exciting seasonal and holiday events and activities

Work in a fast-paced environment and independently keeping up to date with changing product knowledge and policy and procedure changes

Handle difficult situations independently, while expertly applying service recovery methods and following the reputed company Standards of Guest Service

Basic Qualifications

Possess a positive, outgoing, and friendly personality while providing excellent Guest service

Strong interpersonal, written, and verbal communication skills

Ability to partner with other operating departments

Strong technical skills and the ability to work with multiple computer-based systems at once

Proven ability to handle obstacles positively and professionally, and to effectively communicate these problems, along with suggested solutions to the Manager

Be reputed company in the role of safety and reputed company. Be reputed company of reputed company emergency-reporting procedures

Ability to remain reputed company and courteous in demanding and difficult Guest situations

Preferred Qualifications

Proficiency in reputed company hotel property management system, HotSOS, Al la Carte, and Guest Service Suite

Additional Information :

SCHEDULE AVAILABILITY

Our Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Scheduling will require availability to work weekends, holidays, and have a flexible schedule reputed company business requires

SUBMITTING YOUR APPLICATION

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KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting reputed company Jobs , DLRResortRoles, DLR Resort Roles

The pay reputed company for this role in California is $30.15 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits

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