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Full Timejunior
Baltimore, Maryland, USPosted April 3, 2026

Job Description

Job Requirements

Job Description

We are seeking a highly skilled and experienced Locksmith Lead to join our team. In this leadership role, you will oversee locksmith operations, manage a team of technicians, and ensure the highest standards of service quality and customer satisfaction. The ideal candidate will have extensive knowledge of locksmith techniques, strong problem-solving abilities, and excellent leadership skills to drive team performance and operational efficiency.

Key Responsibilities

  • Lead and supervise a team of locksmith technicians, providing guidance, training, and support.
  • Manage daily locksmith operations, including installation, repair, and maintenance of locks and security systems.
  • Ensure compliance with safety standards and company policies.
  • Diagnose and resolve complex lock and security system issues promptly.
  • Coordinate with clients to understand their security needs and provide tailored solutions.
  • Maintain accurate records of work performed and inventory management.
  • Collaborate with management to develop and implement process improvements.

**Qualifications:**

  • Proven experience as a locksmith with a minimum of 3 years in a leadership or supervisory role.
  • Comprehensive knowledge of various locking mechanisms, security systems, and related tools.
  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • Ability to work independently and handle multiple tasks efficiently.
  • Valid locksmith license or certification preferred.

Work Experience

Required Qualifications

  • High School Diploma or GED equivalent is required.
  • Five years experience designing, installing, maintaining, and repairing locks and large-scale lock systems.

Preferred Qualifications

  • Proven experience as a locksmith with a minimum of 3 years in a leadership or supervisory role.
  • Comprehensive knowledge of various locking mechanisms, security systems, and related tools.
  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • Ability to work independently and handle multiple tasks efficiently.
  • Valid locksmith license or certification preferred.

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