Job Description
As a Corporate Training Manager, you will be responsible for leading and executing structured training programs for restaurant and bar operations across multiple locations. Your expertise in both on-site and remote training delivery will ensure consistent service excellence, product knowledge, and operational standards are maintained.
Key Responsibilities:
- Design, develop, and implement comprehensive training modules for restaurant and bar staff at all outlets.
- Conduct on-site training sessions during new store openings, audits, and performance improvement cycles.
- Deliver remote training programs through digital platforms to facilitate continuous learning and scalability.
- Lead structured training on food menu knowledge, beverage & drink menu training, service standards & guest experience, SOPs, hygiene & compliance.
- Evaluate training effectiveness through assessments, audits, and performance metrics.
- Collaborate with operations and marketing teams to align training with brand positioning and campaigns.
- Create and maintain training manuals, SOP documents, and digital learning content.
- Identify skill gaps and implement targeted development programs.
- Support outlet teams in improving sales, upselling, and customer engagement.
Key Requirements:
- Proven experience as a Training Manager in Restaurants / Hospitality Industry.
- Strong expertise in staff training (both remote & on-ground).
- In-depth knowledge of F&B operations, menu engineering, and service standards.
- Experience in training for food, beverages, and bar operations.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multi-location training programs.
- Proficiency in using digital training tools and LMS platforms.
- Strong leadership mindset with a passion for people development and coaching. As a Corporate Training Manager, you will be responsible for leading and executing structured training programs for restaurant and bar operations across multiple locations. Your expertise in both on-site and remote training delivery will ensure consistent service excellence, product knowledge, and operational standards are maintained.
Key Responsibilities:
- Design, develop, and implement comprehensive training modules for restaurant and bar staff at all outlets.
- Conduct on-site training sessions during new store openings, audits, and performance improvement cycles.
- Deliver remote training programs through digital platforms to facilitate continuous learning and scalability.
- Lead structured training on food menu knowledge, beverage & drink menu training, service standards & guest experience, SOPs, hygiene & compliance.
- Evaluate training effectiveness through assessments, audits, and performance metrics.
- Collaborate with operations and marketing teams to align training with brand positioning and campaigns.
- Create and maintain training manuals, SOP documents, and digital learning content.
- Identify skill gaps and implement targeted development programs.
- Support outlet teams in improving sales, upselling, and customer engagement.
Key Requirements:
- Proven experience as a Training Manager in Restaurants / Hospitality Industry.
- Strong expertise in staff training (both remote & on-ground).
- In-depth knowledge of F&B operations, menu engineering, and service standards.
- Experience in training for food, beverages, and bar operations.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multi-location training programs.
- Proficiency in using digital training tools and LMS platforms.
- Strong leadership mindset with a passion for people development and coaching.
About Underdoggs Sports Bar & Grill
Underdoggs Sports Bar & Grill
underdoggs.com
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