Role Overview
Uline is hiring a mid-level Customer Service Representative. This is a full-time role in Rainier. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Customer Service Representative
Pay from $25 to $30 per hour with significant growth and earning potential!
Washington Branch
3131 Hogum Bay Road NE, Lacey, WA 98516
Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Hours: Various on-site full-time shifts available.
Why Customer Service at Uline?
- Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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Our employees make the difference and we are committed to offering exceptional benefits and perks!
Explore Uline.jobs to learn more!
Frequently Asked Questions
How do I apply for the Customer Service Representative position at Uline?
Use the Apply button above to submit your application directly to Uline. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative position at Uline located?
This position is based in Rainier. Uline has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative at Uline earn?
Uline has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative role at Uline posted?
This role was posted on April 30, 2026 (36 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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