Job Description
Pay from $25 to $30 per hour with significant growth and earning potential!
Better career opportunities are calling - with Uline’s Customer Service team! From impressive employee benefits to strong training and development, we are committed to your long-term success. Join the team behind the legendary service our customers love - sign up for the opportunity to interview at Uline’s upcoming hiring event!
Date: Thursday, May 7th
Time: 2 PM to 6 PM
Positions: Customer Service Representative - English and Bilingual Spanish Openings Available!
Location: Allentown, PA 18106
Recognized on Forbes list of America's Best Large Employers four years in a row and Morning Call’s Top Large Employer of 2026!
Required
Registration and scheduled appointment required. No walk-ins, please.
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Why Customer Service at Uline?
- Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Customer Service Representative
English - From $25 to $30 per hour
Bilingual Spanish - From $26 to $30 per hour - must be fluent in verbal and written forms.
Position Responsibilities / Minimum Requirements
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
(#IN-PAOH)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!
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