Senior Manager, Core Infrastructure

Remote, USRemotePosted 16 days ago

Role Overview

Ujet is hiring a Senior Manager, Core Infrastructure. This is a full-time remote role, with the team based in Remote, US. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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GCPTerraformSaaSORBenefitsComplianceUsUJET

Job description

About Us

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Learn more at www.ujet.cx.

Opportunity:

Lead UJET’s Core Infrastructure team and shape the backbone of our cloud-native CCaaS platform. You’ll drive the strategy and execution for GCP orgs, networking, compute, base images, Terraform frameworks, and upgrades. Building scalable, reliable infrastructure that empowers all engineering teams and impacts millions of users.

Responsibilities:

Lead and grow the Core Infrastructure team, setting vision, priorities, and execution for foundational cloud services.
Own the design, deployment, and operation of shared cloud primitives: GCP orgs & folders, networking, load balancers, compute, base images, Terraform frameworks, and upgrades.
Define and enforce best practices for scalability, security, observability, and maintainability across the cloud platform.
Partner with product and engineering teams to enable fast, safe, and reliable development and deployment workflows.
Drive continuous improvement in processes, automation, and infrastructure reliability.
Mentor and develop team members, fostering a culture of ownership, collaboration, and technical excellence.

Requirements:

5+ years of experience in cloud infrastructure engineering, with at least 2 years in a leadership or management role.
Strong expertise in GCP, including organization/folder structure, networking, compute, load balancing, and IAM.
Hands-on experience with IaC tools (Terraform).
Proven track record of designing and operating scalable, reliable cloud systems.
Strong leadership, communication, and team-building skills.
Ability to balance strategic thinking with hands-on technical understanding.

Preferred Qualifications:

Experience base image management, and automated upgrades.
Familiarity with multi-cloud or hybrid cloud environments.
Knowledge of security best practices in cloud infrastructure.
Experience in high-growth, fast-moving technology companies, preferably in SaaS or CCaaS.
Comfort working cross-functionally with product, engineering, and operations teams.

Annual US Hiring Range: $170,000 - $190,000

*A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.

#LI-Remote

UJET is an Equal Opportunity Employer

UJET provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

Impactful Work: Be at the forefront of innovation, directly shaping the future of customer experience.
Dynamic Culture: Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships.
Comprehensive Benefits: Medical, dental, vision, 401(k) plan, wellness benefits, and more.

About Ujet

Ujet

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Frequently Asked Questions

How do I apply for the Senior Manager, Core Infrastructure position at Ujet?

Use the Apply button above to submit your application directly to Ujet. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Senior Manager, Core Infrastructure role at Ujet remote?

Yes. This is a remote role. The team is based in Remote, US, but the position itself does not require relocating to that office.

What does a Senior Manager, Core Infrastructure at Ujet earn?

Ujet has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Manager, Core Infrastructure role at Ujet posted?

This role was posted on June 23, 2026 (16 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior Manager, Core Infrastructure role at Ujet require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Ujet lists their specific requirements in the description below, so review the must-have qualifications closely before applying.

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