Senior Cloud Infrastructure Engineer

Remote, USRemotePosted 2 days ago

Role Overview

Ujet is hiring a Senior Cloud Infrastructure Engineer. This is a full-time remote role, with the team based in Remote, US. Part of Ujet's Mobile hiring, posted 2 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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PythonGoGCPKubernetesTerraformORBenefitsCompliance

Job description

About Us

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Learn more at www.ujet.cx.

The Opportunity

We’re hiring a Senior Cloud Infrastructure Engineer to design, build, and evolve the cloud environment our entire platform runs on.

This team owns the foundational infrastructure layer—networking, Kubernetes, cloud architecture, and core platform services. Your job is to make it secure, scalable, cost-efficient, and easy for engineers to build on.

This is not an application development role. You will operate at the layer where bad decisions become outages, and good decisions disappear because everything just works.

Responsibilities

Design and manage GCP project structure, networking, and core infrastructure
Own Kubernetes cluster infrastructure (provisioning, upgrades, scaling, reliability)
Define and maintain infrastructure-as-code (Terraform) standards and patterns
Improve system-level architecture for scalability, resilience, and performance
Build reusable infrastructure patterns that product teams can safely adopt
Reduce friction for developers while maintaining strong guardrails
Partner with engineering teams to improve how services are deployed and operated
Manage and evolve base observability systems (metrics, logging, tracing foundations)
Build and maintain infrastructure for secrets management, IAM, and security primitives
Ensure infrastructure is secure by default, not by exception
Improve infrastructure reliability and reduce systemic risk
Lead and contribute to incident response when infrastructure is involved
Identify and eliminate infrastructure-level failure modes and bottlenecks
Drive cloud cost visibility and optimization
Build systems and practices that balance performance, reliability, and cost
Partner with leadership to align infrastructure investment with business needs
Shape infrastructure strategy across teams and services
Drive adoption of standards and best practices across engineering
Identify systemic issues and lead cross-team improvements

Requirements

5–10+ years of experience in cloud infrastructure, platform engineering, or SRE
Deep experience with Google Cloud (GCP) or equivalent cloud platforms and distributed systems
Strong expertise in:

Networking (VPCs, load balancing, DNS)
Kubernetes and container orchestration
Infrastructure as Code (Terraform or similar)

Experience building and operating production-scale infrastructure systems
Strong programming/scripting skills (Go, Python, etc.) for automation and tooling
Ability to work across teams and influence technical direction

Preferred Qualifications

Experience with multi-region or high-availability infrastructure design
Background in infrastructure security or compliance
Experience building internal developer platforms or tooling
Familiarity with observability systems (Prometheus, OpenTelemetry, etc.)

Annual US Hiring Range: $150,000 - $175,000

*A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#LI-Remote

#LI-Hybrid

UJET is an Equal Opportunity Employer

UJET provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

Impactful Work: Be at the forefront of innovation, directly shaping the future of customer experience.
Dynamic Culture: Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships.
Comprehensive Benefits: Medical, dental, vision, 401(k) plan, wellness benefits, and more.

About Ujet

Ujet

MobileHires remote

6 other open roles at Ujet on TryApplyNow.

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Frequently Asked Questions

How do I apply for the Senior Cloud Infrastructure Engineer position at Ujet?

Use the Apply button above to submit your application directly to Ujet. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Senior Cloud Infrastructure Engineer role at Ujet remote?

Yes. This is a remote role. The team is based in Remote, US, but the position itself does not require relocating to that office.

What does a Senior Cloud Infrastructure Engineer at Ujet earn?

Ujet has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Cloud Infrastructure Engineer role at Ujet posted?

This role was posted on July 7, 2026 (2 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior Cloud Infrastructure Engineer role at Ujet require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Ujet lists their specific requirements in the description below, so review the must-have qualifications closely before applying.

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