Conversational AI Chat Bot Developer, Cognigy

Full TimeRemote

Toronto, OntarioRemotePosted 4 days ago

Role Overview

TTEC Digital is hiring a Conversational AI Chat Bot Developer, Cognigy. This is a full-time remote role, with the team based in Toronto, Ontario. Part of TTEC Digital's Qa hiring, posted 4 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Qa roles is $100k-$144k (based on 500 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

AtTTECDigitalAIDeveloperNICECXoneProactive

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.

About TTEC Digital

TTEC Digital

ttecdigital.com

QaHires remote

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Frequently Asked Questions

How do I apply for the Conversational AI Chat Bot Developer, Cognigy position at TTEC Digital?

Use the Apply button above to submit your application directly to TTEC Digital. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Conversational AI Chat Bot Developer, Cognigy role at TTEC Digital remote?

Yes. This is a remote role. The team is based in Toronto, Ontario, but the position itself does not require relocating to that office.

What does a Conversational AI Chat Bot Developer, Cognigy at TTEC Digital earn?

TTEC Digital has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Conversational AI Chat Bot Developer, Cognigy role at TTEC Digital posted?

This role was posted on July 17, 2026 (4 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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