Customer Service Representative - International Voice Process ( )
Trigent SoftwareRole Overview
Trigent Software is hiring a mid-level Customer Service Representative - International Voice Process ( ). This is a full-time role in Mumbai. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role overview
An opportunity is open for a Customer Service Representative in an international voice process based in Mumbai. The position is for a non-technical support role focused on handling customer interactions and maintaining accurate records in the designated system.
Key responsibilities
- Take inbound calls and also manage emails and chat conversations as needed.
- Record every case and customer interaction correctly in the assigned tool or platform.
- Work as an individual contributor while supporting the team within a clearly defined scope.
Requirements
- Applicants should have excellent English communication skills.
- Experience range accepted is from freshers up to 5 years in international voice processes.
- Candidates with experience in any domain may also be considered if they are interested in international voice support and communicate well in English.
- Only immediate joiners should apply.
- Willingness to work night shifts is required.
- The job is based in a work-from-office setup in Mumbai.
Additional details
- Both-side cab facility is available.
- Graduation is not mandatory.
Application note
This opening is with Trigent Software for its Mumbai location.
Responsibilities
- Handle inbound customer calls, emails, and chat conversations.
- Log cases and interactions accurately in the relevant system.
- Contribute individually as part of a team within a defined work area.
Requirements
- Strong command of spoken and written English is essential.
- Experience of 0 to 5 years in international voice support is acceptable.
- Candidates from any background may apply if they are keen on international voice work and communicate effectively in English.
- Must be ready to join immediately.
- Must be comfortable working night shifts.
- This is a work-from-office position in Mumbai.
Perks & benefits
- Both-way cab support is provided.
Frequently Asked Questions
How do I apply for the Customer Service Representative - International Voice Process ( ) position at Trigent Software?
Use the Apply button above to submit your application directly to Trigent Software. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative - International Voice Process ( ) position at Trigent Software located?
This position is based in Mumbai. Trigent Software has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative - International Voice Process ( ) at Trigent Software earn?
Trigent Software has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative - International Voice Process ( ) role at Trigent Software posted?
This role was posted on June 12, 2026 (12 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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