Front Desk Clerk

Job Overview

We are seeking a dynamic and organized Front Desk Clerk to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting office management functions. The ideal candidate will possess strong communication skills, be highly organized, and demonstrate proficiency with office technology and administrative tasks. As a Front Desk Clerk, you will ensure smooth daily operations by handling inquiries, managing appointments, and maintaining an efficient front office environment. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a positive workplace atmosphere.

Responsibilities

• Greet visitors, clients, and staff warmly and professionally, creating a positive first impression.
• Manage multi-line phone systems, directing calls accurately and courteously while maintaining excellent phone etiquette.
• Handle incoming correspondence, including emails and mail, ensuring timely distribution and filing.
• Support office management tasks such as data entry, filing, proofreading documents, and maintaining organized records.
• Utilize computer skills to operate Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for various administrative functions.
• Assist with appointment scheduling, calendar management, and coordinating meetings or events.
• Perform clerical duties including typing reports, managing customer support inquiries, and supporting bookkeeping activities using QuickBooks or similar software.

Qualifications

• Proven experience in office management or administrative support roles with strong clerical skills.
• Excellent customer service skills with the ability to handle diverse inquiries efficiently.
• Proficiency in computer literacy including Microsoft Office Suite, Google Workspace, data entry, and basic bookkeeping tools like QuickBooks.
• Strong organizational skills with the ability to prioritize tasks effectively and manage time efficiently.
• Bilingual abilities are highly desirable to serve a diverse client base effectively.
• Previous experience as a dental or medical receptionist is a plus; familiarity with calendar management and personal assistant tasks is beneficial.
• Demonstrated professionalism in phone etiquette and customer support scenarios; attention to detail in proofreading and filing is essential. Join us as a Front Desk Clerk to be the friendly face that keeps our office running smoothly! Your enthusiasm for organization combined with your dedication to excellent service will make a meaningful difference every day. We value proactive team players who thrive in fast-paced environments and are eager to grow their administrative expertise in a supportive setting.

Pay: $22.81 - $27.47 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person