Role Overview
Traya is hiring a entry-level Sales Associate. This is a full-time role in Nanakramguda. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About the job:
About the Role
If you come from a retail/store background and enjoy interacting with customers, this role is for you.
As a Sales Associate, you will be the frontline face of Traya Experience Centers, responsible for delivering a premium in-store experience, building trust with customers, and guiding them through their hair care journey.
This role is a mix of customer service, consultation support, and relationship managementsimilar to how you would engage, guide, and retain customers in a retail store environment.
What Youll Do (Retail + Customer Experience Focus)
- Customer Interaction & In-store Experience:
- Welcome walk-in customers and ensure a warm, personalized experience
- Understand customer concerns and guide them through consultations
- Consultative Approach:
- Explain Trayas treatment journey in a simple and relatable way
- Assist customers in understanding doctor recommendations and product usage
- Customer Retention & Relationship Building:
- Build long-term relationships with customers
- Motivate them to stay consistent with their treatment plans
- Drive repeat visits and product reorders
- Follow-ups & Engagement:
- Conduct regular follow-ups (calls/WhatsApp)
- Track customer progress and ensure satisfaction
- Handling Concerns & Objections:
- Address customer queries around usage, results, or concerns
- Provide reassurance and escalate to doctors when required
- Store Operations & Ownership:
- Maintain store hygiene, product display, and inventory checks
- Ensure smooth day-to-day clinic/store operations
- Customer Advocacy:
- Encourage reviews, feedback, and testimonials
- Deliver a high-quality experience that customers talk about
Who Should Apply
- Any Graduates is mandatory
- Experience in retail stores, salons, wellness centers, or customer-facing roles
- 13 years of experience in customer handling / sales / service roles
- Strong communication skills (English, Hindi + local language)
- A people-first mindset with empathy and patience
- Comfortable with targets, customer engagement, and follow-ups
- Basic comfort with digital tools (CRM, WhatsApp, etc.)
What We Offer
- Opportunity to transition from retail/store roles to a fast-growing health-tech brand
- Exposure to consultative selling and customer experience roles
- Structured training and onboarding
- Competitive salary with performance incentives
- Clear growth path within clinic operations and customer experience
What Success Looks Like in This Role
- High customer satisfaction and engagement
- Strong repeat customer base
- Consistency in treatment adherence
- Positive customer feedback and reviews
Who can apply:
Only those candidates can apply who:
- have minimum 1 years of experience
Salary:
Competitive salary
Experience
1 year(s)
Deadline:
2035-01-01 00:00:00
Frequently Asked Questions
How do I apply for the Sales Associate position at Traya?
Use the Apply button above to submit your application directly to Traya. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Sales Associate position at Traya located?
This position is based in Nanakramguda. Traya has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Sales Associate at Traya earn?
Traya has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Sales Associate role at Traya posted?
This role was posted on April 13, 2026 (64 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Sales Associate role at Traya entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Traya has listed.
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