Director of Quality (QA & QC)

As a meticulous Quality Assurance (QA) Coordinator at our company, your main role will be to ensure accuracy, clarity, and consistency across all client deliverables. You will play a crucial role in the final quality assurance step before the deliverables are submitted to the client. Your attention to detail and excellent communication skills will be key in this position. While previous experience in quality assurance is beneficial, it is not a mandatory requirement.

• *Key Responsibilities:**
• **Rigorous Quality Control Checks of Deliverables:** Verify the correct methodology and client information in translation certificates and deliverables. Ensure compliance with specific client requirements in file naming, properties, and types.
• **Non-linguistic Translation Quality Review:** Conduct final non-linguistic checks on various translation deliverables from the life sciences domain. Ensure adherence to glossaries, reference files, and client instructions. Review and rectify formatting and layout issues in the final deliverables.
• **Monitoring Compliance:** Ensure that previous quality steps were executed to the highest standard. Report recommended improvements when necessary.
• **Style & Standards Management:** Update internal style guides and QA checklists to maintain consistency across teams and projects.
• **Process Improvement:** Identify and suggest opportunities to enhance translation workflows, tools, and efficiencies. Monitor the clarity and consistency of production instructions and actively participate in process improvements.
• **Collaboration:** Provide constructive feedback to production and linguist teams to enhance the quality of deliverables.
• *Qualifications Required:**
• **Attention to Detail:** Exceptional ability to identify errors and inconsistencies while meeting project deadlines.
• **Communication:** Strong written and verbal communication skills in English. Ability to provide clear, actionable feedback to team members.
• **Technical Skills:** Proficiency in Microsoft Office, particularly MS Excel and MS Office, and Adobe Acrobat. Familiarity with reference management, version control, or content management systems is advantageous. Willingness to learn new technologies for quality improvement.
• **Time Management Skills:** Ability to manage multiple projects concurrently and work efficiently under tight deadlines.
• **Quality Control Expertise:** Previous experience in quality control, proofreading, or translation is a plus.
• **Process Mindset:** Experience in contributing to or enhancing QA workflows or SOPs in a team environment is beneficial.
• Note: Desired skills such as previous experience in the translation industry, knowledge of a foreign language, experience with AI tools, and higher education are considered assets but not mandatory for this role.* As a meticulous Quality Assurance (QA) Coordinator at our company, your main role will be to ensure accuracy, clarity, and consistency across all client deliverables. You will play a crucial role in the final quality assurance step before the deliverables are submitted to the client. Your attention to detail and excellent communication skills will be key in this position. While previous experience in quality assurance is beneficial, it is not a mandatory requirement.
• *Key Responsibilities:**
• **Rigorous Quality Control Checks of Deliverables:** Verify the correct methodology and client information in translation certificates and deliverables. Ensure compliance with specific client requirements in file naming, properties, and types.
• **Non-linguistic Translation Quality Review:** Conduct final non-linguistic checks on various translation deliverables from the life sciences domain. Ensure adherence to glossaries, reference files, and client instructions. Review and rectify formatting and layout issues in the final deliverables.
• **Monitoring Compliance:** Ensure that previous quality steps were executed to the highest standard. Report recommended improvements when necessary.
• **Style & Standards Management:** Update internal style guides and QA checklists to maintain consistency across teams and projects.
• **Process Improvement:** Identify and suggest opportunities to enhance translation workflows, tools, and efficiencies. Monitor the clarity and consistency of production instructions and actively participate in process improvements.
• **Collaboration:** Provide constructive feedback to production and linguist teams to enhance the quality of deliverables.
• *Qualifications Required:**
• **Attention to Detail:** Exceptional ability to identify errors and inconsistencies while meeting project deadlines.
• **Communication:** Strong written and verbal communication skills in English. Ability to provide clear, actionable feedback to team members.
• **Technical Skills:** Proficiency in Microsoft Office, particularly MS Excel and MS Office, and Adobe Acrobat. Familiarity with reference management, version control, or content man